Go to support.navvis.com where you can find all the relevant resources for your work with our product.

The following describes the most important NavVis resources and where to find them.

Subscription Management
With the NavVis Subscription Management you can upgrade your IVION Instances or Processing by yourself. You can find more information on this topic here.

NavVis Instance Management
The NavVis Instance Management is the control board for your Instances. Here you can stop and restart your Instances and more. This area is only accessible to users with the user rights “Instance Manager”. You can find more information on this topic here.

Support Case
Under “Support Case” you can create a ticket if you have technical difficulties. Our Support Team will get back to you quickly with a response. Support Cases can only be created by users with the user right “Authorized Support Contact”.

Knowledge Base
In the NavVis Knowledgebase you can find our technical documentation, our NavVis Academy and various other important information. You can find more information on this topic here.

Support Portal User Management
In the Support Portal User Management you can assign user roles to colleagues from your company. These user roles include Instance Manager, Support Contact and others. You can find more information on this topic here.

You can find all the relevant resources for NavVis products at support.navvis.com.

NavVis Subscription Management allows you to upgrade your IVION Instances or Processing by yourself.

NavVis Instance Management is accessible only to users with the user rights 'Instance Manager'.

You can create a support case if you have the user right 'Authorized Support Contact'.

The NavVis Knowledge Base contains technical documentation, NavVis Academy resources, and other important information.

Yes, in the Support Portal User Management, you can assign user roles such as Instance Manager and Support Contact to colleagues.

Creating a temporary NavVis support admin user and sharing

Procedure