# NavVis > Knowledge base documentation for NavVis. ## NAVVIS Knowledge Base - [Welcome to NavVis!](https://knowledge.navvis.com/docs/welcome-to-navvis.md): Welcome to your NavVis solution! Learn setup tips, access support, and explore the NavVis Academy for a smooth onboarding experience. - [Using the NavVis Support Portal](https://knowledge.navvis.com/docs/using-the-navvis-support-portal.md) - [NavVis VLX Scanning Best Practices](https://knowledge.navvis.com/docs/getting-started-with-your-navvis-vlx.md) - [Start Scanning with NavVis VLX](https://knowledge.navvis.com/docs/cop-951-your-first-scan-with-navvis-vlx-1.md) - [Scan Outdoor Areas - NavVis VLX](https://knowledge.navvis.com/docs/cop-958-best-practices-for-scanning-indoors-and-outdoors-with-navvis-vlx.md) - [Capture Panoramic Images - NavVis VLX](https://knowledge.navvis.com/docs/cop-959-best-practices-for-capturing-panoramas-with-navvis-vlx.md) - [Capture Control Points - NavVis VLX](https://knowledge.navvis.com/docs/cop-957-best-practices-for-capturing-surveyed-control-points-with-navvis-vlx-1.md) - [Open Doors While Scanning - NavVis VLX](https://knowledge.navvis.com/docs/cop-960-best-practices-for-scanning-while-opening-doors-with-navvis-vlx.md) - [Scan Obstructed and Complex Objects - NavVis VLX](https://knowledge.navvis.com/docs/cop-954-best-practices-for-scanning-areas-with-large-machines-with-navvis-vlx.md) - [Scan Stairs and Corridors - NavVis VLX](https://knowledge.navvis.com/docs/cop-955-best-practices-for-scanning-corridor-and-stairs-with-navvis-vlx.md) - [NavVis MLX Scanning Best Practices](https://knowledge.navvis.com/docs/getting-started-with-your-navvis-mlx.md) - [Start Scanning with NavVis MLX](https://knowledge.navvis.com/docs/cop-982-your-first-scan-with-navvis-mlx-1.md) - [Scan Outdoor Areas - NavVis MLX](https://knowledge.navvis.com/docs/cop-966-best-practices-for-scanning-indoors-and-outdoors-with-navvis-mlx.md) - [Capture Panoramic Images - NavVis MLX](https://knowledge.navvis.com/docs/cop-968-best-practices-for-capturing-panoramas-with-navvis-mlx.md) - [Capture Control Points - NavVis MLX](https://knowledge.navvis.com/docs/cop-964-best-practices-for-capturing-surveyed-control-points-with-navvis-mlx-1.md) - [Scan Obstructed and Complex Objects - NavVis MLX](https://knowledge.navvis.com/docs/cop-961-best-practices-for-scanning-areas-with-large-machines-with-navvis-mlx.md) - [Scan Narrow Spaces - NavVis MLX](https://knowledge.navvis.com/docs/cop-963-best-practices-for-scanning-narrow-spaces-with-navvis-mlx.md) - [Scan Facades - NavVis MLX](https://knowledge.navvis.com/docs/cop-967-best-practices-for-scanning-facades-with-navvis-mlx.md) - [Scan Stairs and Corridors - NavVis MLX](https://knowledge.navvis.com/docs/cop-962-best-practices-for-scanning-corridor-and-stairs-with-navvis-mlx.md) - [Open Doors While Scanning - NavVis MLX](https://knowledge.navvis.com/docs/cop-969-best-practices-for-scanning-while-opening-doors-with-navvis-mlx.md) - [Early License Activation Guide](https://knowledge.navvis.com/docs/early-license-activation-guide.md) - [Accessing the NavVis Academy](https://knowledge.navvis.com/docs/accessing-the-navvis-academy.md) - [Using the NavVis Knowledge Base](https://knowledge.navvis.com/docs/using-the-navvis-knowledge-base.md) - [NavVis IVION Smartguide](https://knowledge.navvis.com/docs/navvis-ivion-smartguide.md) - [Scanning Preparation Checklist](https://knowledge.navvis.com/docs/scanning-preparation-checklist.md) - [What logins do I need at NavVis](https://knowledge.navvis.com/docs/what-logins-do-i-need-at-navvisdoc.md) - [Quick Reference Guide: Setting Up a Site](https://knowledge.navvis.com/docs/setting-up-a-site-quick-reference-guide.md): Learn the essential steps for site creation and data processing in IVION. From uploading data to managing datasets, streamline your project effectively. - [Scanning Tips](https://knowledge.navvis.com/docs/scanning-tips-1.md): The following describes some tips for achieving an accurate scan. - [Impact of Moving Objects](https://knowledge.navvis.com/docs/impact-of-moving-objects-1.md): Moving objects can cause motion blur and obscure fixed details in panoramas. With IVION, unwanted images can be hidden for clearer, more accurate scans. - [Loop Closures](https://knowledge.navvis.com/docs/loop-closures-1.md): A loop closure is when you visit the same location twice in a dataset. Loop closures are an important part of scanning that help ensure the accuracy of the created dataset. Your earlier original path is shown as a solid line on the user interface. Cross this line to create a loop closure. - [Introduction to Control Points](https://knowledge.navvis.com/docs/an-introduction-to-control-points.md): Learn about control points, their role in enhancing data accuracy, reducing drift errors, and ensuring precise alignment in scanning projects. - [Control Point Placement](https://knowledge.navvis.com/docs/placing-control-points.md): Learn optimal control points placement for accurate scanning: distance, quantity, and strategic locations for effective point cloud data collection. - [Control Point Stickers](https://knowledge.navvis.com/docs/using-control-point-stickers-1.md): Learn how to create robust control point stickers for mapping projects, ensuring unique IDs and clear markings for accurate data alignment. - [Control Point File Requirements and Formats for IVION Processing](https://knowledge.navvis.com/docs/clone-control-point-file-requirements-and-formats.md): Learn about Control Point Files for NavVis IVION Processing, including format requirements, coordinate systems, and data handling tips. - [Surveyed Control Point Requirements for NavVis Devices](https://knowledge.navvis.com/docs/surveyed-control-point-requirements-for-navvis-devices.md) - [Common Causes of Poor SLAM Results and How to Solve them](https://knowledge.navvis.com/docs/challenges-in-mobile-scanning.md): Learn how to tackle SLAM challenges with mobile laser scanners, including dense vegetation, moving objects, and lack of geometric features for accurate results. - [Device Comparison Matrix](https://knowledge.navvis.com/docs/device-comparison-matrix.md): Learn the differences between different NavVis devices. - [NavVis MLX System Software Changelog](https://knowledge.navvis.com/docs/navvis-mlx-system-software-changelog.md) - [NavVis MLX Introduction](https://knowledge.navvis.com/docs/introduction-mlx.md): NavVis MLX is a compact, handheld scanning system for AEC and surveying, delivering precise data and ideal for confined spaces and frequent site scans. - [User Guide Information](https://knowledge.navvis.com/docs/guideinformation.md): The NavVis MLX User Guide provides comprehensive setup, usage, and troubleshooting instructions to optimize device performance. - [Safety Information](https://knowledge.navvis.com/docs/safety-information.md): Ensure safe use of NavVis MLX by following safety guidelines for operation, battery handling, and laser precautions. - [Locating Parts of NavVis MLX](https://knowledge.navvis.com/docs/locating-parts-navvis-mlx.md): An overview of the different parts of NavVis MLX. - [The User Interface](https://knowledge.navvis.com/docs/mlx-ui.md): The NavVis MLX User Interface (UI) is a touch screen that manages all device features and functions. From this point in the User Guide, it will be referred to as the "screen." - [Contents of the Shipping Case](https://knowledge.navvis.com/docs/contents-of-the-shipping-box.md): Transport your NavVis MLX safely with the robust Shipping Case and Backpack, designed for easy travel and protection against damage. - [Checking and Charging the Li-Ion Batteries](https://knowledge.navvis.com/docs/checking-and-charging-the-li-ion-batteries.md): Only use Li-Ion Batteries designed for use with the device and approved by NavVis. - [Preparing the NavVis MLX](https://knowledge.navvis.com/docs/preparing-the-navvis-mlx.md): Prepare your NavVis MLX for use: clean surfaces, insert the battery and USB-C drive, ensure calibration, and secure the back cover for safe operation. - [Setting up the Harness System](https://knowledge.navvis.com/docs/setting-up-the-harness-system.md): Set up the NavVis MLX Harness System: secure plates, adjust straps, and attach the Hand Support Strap. Position the device correctly for optimal scanning. - [Updating the NavVis Device System Software](https://knowledge.navvis.com/docs/updating-the-navvis-device-system-software.md): Update your NavVis device software easily via the Settings menu. Connect to the internet and follow simple steps to ensure optimal performance. - [How to Connect your NavVis device to Wi-Fi](https://knowledge.navvis.com/docs/how-to-connect-your-navvis-device-to-wi-fi-1.md) - [NavVis MLX Settings](https://knowledge.navvis.com/docs/navvis-mlx-settings.md) - [Preparing for Scanning](https://knowledge.navvis.com/docs/preparing-for-scanning.md): To ensure the quality of the scanned data, prepare the site so that you do not encounter any obstacles and are able to walk freely throughout the area being scanned. - [Starting the NavVis MLX](https://knowledge.navvis.com/docs/starting-the-navvis-mlx.md): Make sure the NavVis MLX is started properly to ensure an accurate scan. - [Calibrating the IMU of the Device](https://knowledge.navvis.com/docs/calibrating-the-imu-of-the-device.md): The NavVis VLX automatically calibrates the accelerometer upon startup, but manual calibration may be required if the device moves during the process. Place the device on a level surface, tap "Calibrate," and wait for the progress bar to complete for accurate scanning. - [Quick tips to maximize daily coverage](https://knowledge.navvis.com/docs/clone-quick-tips-to-maximize-daily-coverage.md) - [Creating a New Dataset](https://knowledge.navvis.com/docs/creating-a-new-dataset.md): Create a new dataset in NavVis MLX: tap New Dataset, name it manually or use Naming Assistant, then tap Next and Start Mapping to begin scanning. - [Scanning Screen](https://knowledge.navvis.com/docs/scanning-screen.md): While you are scanning, the Scanning Screen is displayed. This screen can be divided into five sections: Status Bar, SLAM Status Bar, Action Bar, Quality Map, Navigation Bar. - [Controlling the view](https://knowledge.navvis.com/docs/controlling-the-view-1.md): On the Scanning Screen, you can pan, rotate, zoom, and center the map during the scan. - [Pausing the Scan](https://knowledge.navvis.com/docs/pausing-the-scan-1.md): Tap the Pause Icon in the Action Bar to pause, to resume scanning tap the Start Icon. - [Capturing Panoramas](https://knowledge.navvis.com/docs/changing-and-triggering-the-cameras.md): The camera settings can be changed while scanning. - [Panoramas Management](https://knowledge.navvis.com/docs/panoramas-management.md): While scanning you can view and manage the panoramas previously taken. The thumbnail image shows the last image taken and number of recorded images in the dataset. - [Control Point Capturing and Management](https://knowledge.navvis.com/docs/control-point-capturing-and-management.md): Add and manage control points in NavVis MLX: extend the Control Point Pin, ensure device stability, and tap Control Point Icon to add or edit control points for precise scans. - [General Handling](https://knowledge.navvis.com/docs/general-handling-1.md): Keep hands, clothing, and objects out of the laser scanner’s field of view during scanning. Always scan completely through doorways, avoid using elevators, and take panoramic images regularly for accurate point cloud coloring. - [Finish Scanning](https://knowledge.navvis.com/docs/finish-scanning-2.md): Finish scanning with NavVis MLX, save and preview datasets, and process data using NavVis IVION for point cloud and panoramic image generation. Optimize scans for CAD or BIM software. - [Replacing the NavVis MLX Fan Filters](https://knowledge.navvis.com/docs/replacing-the-navvis-mlx-fan-filters.md): Follow these instructions to replace the Fan Filter on your device. - [Cleaning the Camera Lenses](https://knowledge.navvis.com/docs/cleaning-the-camera-lenses-1.md): Ensure camera lenses are clean before each scan to avoid blurry panoramas. Use an air blower, microfiber cloth, and isopropyl alcohol for effective lens cleaning. - [Cleaning the Laser Scanner](https://knowledge.navvis.com/docs/cleaning-the-laser-scanner.md): The Laser Scanner should be checked for dust and fingerprints and if necessary, cleaned every time the device is removed from the Shipping Case or Backpack. - [Cleaning the Screen](https://knowledge.navvis.com/docs/cleaning-the-screen.md): Clean your screen with a dry microfiber cloth, and use isopropyl alcohol for a deeper clean if needed. - [Cleaning the Housing](https://knowledge.navvis.com/docs/cleaning-the-housing-1.md): Gently clean the external housing of NavVis MLX using a damp cloth or sponge, then use isopropyl alcohol on a cloth to remove dirt and dust. Avoid applying alcohol directly to the device. - [Cleaning the Shipping Case](https://knowledge.navvis.com/docs/cleaning-the-shipping-case.md): Regularly clean the Shipping Case and Backpack to prevent damage to your device. Vacuum the interior, wipe the exterior with a damp cloth, and ensure everything is securely stored. - [Storage](https://knowledge.navvis.com/docs/storage-1.md): Store your device in a cool, dry place, avoiding sunlight and high temperatures. Keep Li-Ion batteries between 20°C and 50°C, recharge every four weeks, and ensure the device is at room temperature before use. - [Accessories for your NavVis MLX](https://knowledge.navvis.com/docs/accessories-for-your-mlx.md) - [Repacking](https://knowledge.navvis.com/docs/repacking-1.md): Properly repack your NavVis MLX by removing the battery and USB-C drive, securing them in the Backpack, and ensuring everything is securely placed in the Shipping Case. - [Shipping Case](https://knowledge.navvis.com/docs/shipping-case.md): Meaning of the shipping marks on the Shipping Case. - [Backpack](https://knowledge.navvis.com/docs/backpack.md): The Backpack is located inside the Shipping Case, it enables you to transport your NavVis MLX device in the cabin of an aircraft, from your car, between floors, and within the site you are scanning. - [Preparing for the Airport](https://knowledge.navvis.com/docs/preparing-for-the-airport.md): Travel with NavVis MLX using the Shipping Case or Backpack. Ensure Li-Ion batteries are securely stored and comply with airline regulations for hand luggage, including weight and watt-hour limits. - [NavVis MLX Specifications](https://knowledge.navvis.com/docs/navvis-mlx-specifications.md): For specifications for the NavVis MLX, refer to the NavVis MLX Datasheet. - [What do the Battery Charger Indicator Colors Mean?](https://knowledge.navvis.com/docs/what-do-the-battery-charger-indicator-colors-mean.md) - [How to exit the stuck Mapping UI](https://knowledge.navvis.com/docs/how-to-exit-the-stuck-mapping-ui.md) - [Troubleshooting NavVis MLX warnings and errors](https://knowledge.navvis.com/docs/troubleshooting-navvis-mlx-warnings-and-errors.md) - [How do we know if SLAM is drifting or broken?](https://knowledge.navvis.com/docs/how-do-we-know-if-slam-is-drifting-or-broken-1.md): Learn how control points enhance scan accuracy and when they can't fix drift or breaks in SLAM, especially in challenging environments. - [Improving point cloud color quality](https://knowledge.navvis.com/docs/improving-point-cloud-color-quality.md) - [Restoring Your NavVis Device with an ISO Image](https://knowledge.navvis.com/docs/flash-vlx-mlx-system-using-an-iso-imagedoc.md) - [Fixing Control Point Name Errors in NavVis Device Scans](https://knowledge.navvis.com/docs/fixing-control-point-name-errors-in-navvis-device-scans.md): This procedure describes what to do if you have entered an incorrect control point name recorded with your NavVis VLX. Sometimes you noticed that during scanning right after you saved a record, or maybe you found it during processing stage. - [Troubleshooting Damaged or Unresponsive Display in NavVis Devices](https://knowledge.navvis.com/docs/troubleshooting-damaged-or-unresponsive-display-in-mlx.md) - [NavVis MLX Quality Map Checklist](https://knowledge.navvis.com/docs/quality-map-checklist.md) - [How to Scan Facades](https://knowledge.navvis.com/docs/how-to-scan-facades.md) - [How to Change a NavVis Device Time Zone](https://knowledge.navvis.com/docs/howtochangeanavvisdevicetimezonedoc.md): Learn how to change the time zone on your NavVis device - [How to Access and Download Calibration Certificates](https://knowledge.navvis.com/docs/how-to-access-and-download-calibration-certificates.md) - [How to Project Your NavVis Device Screen](https://knowledge.navvis.com/docs/howtoconnecttoyournavvisdevicewirelesslyusingvnc.md): Learn how to wirelessly project your NavVis device screen for presentations or troubleshooting by connecting via Ethernet or Wi-Fi and enabling screen sharing. - [Tips for Dataset Naming](https://knowledge.navvis.com/docs/how-to-name-datasets.md): Assign meaningful names to datasets using custom inputs or the Naming Assistant. Follow NavVis naming conventions for clarity and post-processing efficiency - [Tips and Tricks How to Set the Orientation Correctly](https://knowledge.navvis.com/docs/tips-and-tricks-how-to-set-the-orientationcorrectly.md): This document describes some tips and tricks on setting the correct position and orientation of the device while you are scanning. - [How to Determine Your Device MAC Address](https://knowledge.navvis.com/docs/howtodetermineyourdevicemacaddressdoc.md) - [Saving Device Log Files](https://knowledge.navvis.com/docs/log-files.md): Send dataset-specific and global log files to support@navvis.com for troubleshooting. Follow the steps to download and submit logs for analysis and support. - [Declarations of Conformity](https://knowledge.navvis.com/docs/declarations-of-conformity.md): NavVis devices comply with global conformity standards, including EU, FCC, and WEEE directives. Full declarations are available on request at support.navvis.com. - [NavVis VLX System Software Changelog](https://knowledge.navvis.com/docs/changelog-2.md): What's new, improved, and fixed in NavVis VLX - [Printable documents](https://knowledge.navvis.com/docs/printable-documents.md): NavVis VLX User Guide, NavVis VLX Setup Poster, NavVis VLX Safety and Regulatory Document - [NavVis VLX Introduction](https://knowledge.navvis.com/docs/navvis-vlx-introduction.md): NavVis VLX is the industry-leading, wearable mobile mapping system that efficiently delivers comprehensive, highly detailed reality capture data to laser scanning professionals for complex sites, both indoor and outdoor. - [User Guide Information](https://knowledge.navvis.com/docs/navvis-vlx-user-guide.md): NavVis VLX features and functions - [Safety Information](https://knowledge.navvis.com/docs/safety.md): Safety information for the NavVis VLX mobile mapping system, including general safety instructions, laser and battery safety, and warning messages. - [Locating the parts of NavVis VLX](https://knowledge.navvis.com/docs/locating-the-parts-of-your-navvis-vlx.md): An overview of the different parts of NavVis VLX. - [The User Interface](https://knowledge.navvis.com/docs/the-user-interface.md) - [Contents of the Shipping Box](https://knowledge.navvis.com/docs/hardware-setup-instructions.md): Transport your NavVis VLX safely with the robust Shipping Case, designed for easy travel and protection against damage. - [Checking and Charging the Batteries](https://knowledge.navvis.com/docs/checking-and-charging-the-batteries.md): Check battery levels using LED indicators (green, yellow, red). Assemble and plug in the charger, ensuring batteries click into place and disconnect once fully charged. Use batteries with similar charge levels to maintain lifespan and performance. - [Adjusting the Size of the NavVis VLX](https://knowledge.navvis.com/docs/adjusting-the-size.md): Adjust the NavVis VLX size by removing screws, sliding the belt hook to fit (XS to XL), and tightening screws with the torque wrench until they click. - [Unfolding and Switching On the NavVis VLX](https://knowledge.navvis.com/docs/unfolding-and-switching-on.md): Unfold and secure the NavVis VLX by tightening locking screws, inserting the SSD and batteries, and cleaning sensors. Place it on a flat surface before switching on, ensuring proper initialization for scanning. - [Checking the Fit](https://knowledge.navvis.com/docs/checking-the-fit.md): Fasten the belt tightly with the hook holster forward and ensure straps are untwisted. Rest the shoulder hooks and test the fit, adjusting size if needed for proper weight distribution. - [Updating the NavVis Device System Software](https://knowledge.navvis.com/docs/updating-the-navvis-device-system-software-1.md): Update your NavVis device software easily via the Settings menu. Connect to the internet and follow simple steps to ensure optimal performance. - [How to Connect your NavVis device to Wi-Fi](https://knowledge.navvis.com/docs/how-to-connect-your-navvis-device-to-wi-fi.md) - [NavVis VLX Settings](https://knowledge.navvis.com/docs/navvis-vlx-settings.md): Tap Settings above the mapping dashboard to access settings. When scanning with the NavVis VLX, this button can also be found in the right menu. - [Upgrading the NavVis VLX to Ubuntu 22.04](https://knowledge.navvis.com/docs/how-to-upgrade-navvis-vlx-to-ubuntu-2204doc.md): Upgrade your NavVis VLX to Ubuntu 22.04 with our step-by-step guide. Ensure system software is updated and follow the procedure for a smooth transition. - [Preparing for Scanning](https://knowledge.navvis.com/docs/setup-onsite.md): To ensure the quality of the scanned data, prepare the site so that you do not encounter any obstacles and are able to walk freely throughout the area being scanned. - [Starting the NavVis VLX](https://knowledge.navvis.com/docs/starting-the-navvis-vlx.md): Ensure proper setup of the NavVis VLX by following guidelines for calibration, software launch, and license acceptance for optimal performance. - [Calibrating the IMU of the Device](https://knowledge.navvis.com/docs/calibrating-the-accelerometer-1.md): The NavVis VLX automatically calibrates the accelerometer upon startup, but manual calibration may be required if the device moves during the process. Place the device on a level surface, tap "Calibrate," and wait for the progress bar to complete for accurate scanning. - [Quick tips to maximize daily coverage](https://knowledge.navvis.com/docs/quick-tips-to-maximize-daily-coverage.md) - [Creating a New Dataset](https://knowledge.navvis.com/docs/start-scanning-2.md): Tap "New Dataset" to start scanning, then enter a name and proceed with calibration. Afterward, tap "Start Mapping" to begin the scanning process. - [Scanning Screen](https://knowledge.navvis.com/docs/dashboard.md): Explore the NavVis VLX dashboard for essential scan controls, status indicators, and tips to enhance your mapping quality and efficiency. - [Controlling the View](https://knowledge.navvis.com/docs/controlling-the-view.md): Learn how to pan, rotate, zoom, and adjust the vertical view of your map on the NavVis VLX user interface for effective scanning and navigation. - [Pausing the Scan](https://knowledge.navvis.com/docs/pausing-the-scan.md): Tap the pause button to temporarily stop the scan and auto-triggering of cameras. Use pause mode when people enter view, during battery swaps, or to halt data capture without affecting localization. - [Capturing Panoramas](https://knowledge.navvis.com/docs/triggering-the-cameras.md): Use automatic or manual camera triggering based on the environment. Ensure cameras capture images correctly by controlling movement speed. The NavVis VLX's camera field of view affects panorama quality, requiring a minimum distance from objects. - [Panoramas Management](https://knowledge.navvis.com/docs/previewing-recorded-images.md): Tap the image thumbnail in the user interface to preview recorded images and pause scanning. View details like image number, capture time, and date, and delete images if needed. A confirmation message will appear before deletion. - [Control Point Capturing and Management](https://knowledge.navvis.com/docs/control-point-management.md): Adding, deleting, or editing control points via the NavVis VLX or M6 screen. - [General Handling](https://knowledge.navvis.com/docs/general-handling.md): Learn how to navigate low clearance areas, avoid collisions, and capture panoramic images effectively with the NavVis VLX for optimal scanning results. - [NavVis VLX Scanning Daily Coverage Guide](https://knowledge.navvis.com/docs/navvis-vlx-scanning-daily-coverage-guide.md): Learn how much area a NavVis VLX can scan per hour, with estimates ranging from 3,200 to 8,000 m² based on environment complexity and logistics. - [Finish Scanning](https://knowledge.navvis.com/docs/finish-scanning-1.md) - [Attaching the Laser Scanner Cap](https://knowledge.navvis.com/docs/attaching-the-laser-scanner-cap.md): Reattach the laser scanner cap by aligning it with pins and rotating until the logo is correctly oriented. Service your NavVis VLX after a collision. - [Replacing the NavVis VLX 2 Fan Filters](https://knowledge.navvis.com/docs/replacing-the-navvis-vlx-2-fan-filters.md): Replace the fan filters on the NavVis VLX 2 annually or if overheating occurs below 30°C. Locate the filters on the head and bottom for replacement. - [Replacing the NavVis VLX 3 Fan Filters](https://knowledge.navvis.com/docs/replacing-the-navvis-vlx-3-fan-filters.md): Replace the fan filters on the NavVis VLX 3 annually or if overheating occurs below 30°C. Locate filters on the head and bottom for easy replacement. - [Cleaning the Camera Lenses](https://knowledge.navvis.com/docs/cleaning-the-camera-lenses.md): Clean the NavVis VLX camera lenses with a clean and dry microfiber cloth. - [Cleaning the Laser Scanners](https://knowledge.navvis.com/docs/cleaning-the-laser-scanners.md): Learn how to safely clean your laser scanner with microfiber cloths and isopropyl alcohol to avoid damage and maintain optimal performance. - [Cleaning the Display](https://knowledge.navvis.com/docs/cleaning-the-display.md): Clean the NavVis VLX display with a clean and dry microfiber cloth. - [Cleaning the Housing](https://knowledge.navvis.com/docs/cleaning-the-housing.md): To clean the NavVis VLX housing, use a damp cloth to remove dirt and dust, then gently clean with a cloth soaked in isopropyl alcohol. Avoid direct application of alcohol. - [Cleaning the belt](https://knowledge.navvis.com/docs/cleaning-the-belt.md): To clean the belt use a brush and soapy water. Only wash by hand, do not put the belt into a washing machine as this could damage it. - [Cleaning the Box](https://knowledge.navvis.com/docs/cleaning-the-box.md): To clean the NavVis VLX box, empty it and use a vacuum for the foam. Wipe the exterior with a damp cloth and mild soap, then dry. Refill the box with the VLX and accessories. - [Storage](https://knowledge.navvis.com/docs/storage.md): Store the NavVis VLX at room temperature, away from direct sunlight, high heat, humidity, or strong magnetic fields. Keep batteries between -20°C and 35°C, recharge every 4 weeks. - [Buying extra external SSDs for your NavVis device](https://knowledge.navvis.com/docs/where-can-i-get-additional-ssds-for-my-mobile-mapping-system.md) - [Buying extra batteries for the NavVis VLX](https://knowledge.navvis.com/docs/can-you-buy-your-own-v-mount-batteries-for-your-vlx.md): NavVis recommends Bebob® V98micro batteries which are similar to the ones used in the NavVis VLX devices. - [Repacking](https://knowledge.navvis.com/docs/repacking.md): After scanning, put the NavVis VLX back into the storage box using these instructions - [Shipping Case](https://knowledge.navvis.com/docs/transportation-box-2.md): Meaning of the shipping marks on the transportation box. - [Backpack Accessory](https://knowledge.navvis.com/docs/backpack-accessory.md): Transport your NavVis VLX short distances with the backpack accessory; use the transportation box for shipping. Order via account executive or support email. - [Preparing for the Airport](https://knowledge.navvis.com/docs/flying.md): Learn how to prepare for the airport with the NavVis VLX as oversized baggage, including battery preparation, airline requirements, and safety precautions. - [NavVis VLX 2 Specifications](https://knowledge.navvis.com/docs/navvis-vlx-2-specifications.md): NavVis VLX 2: Features dual LiDAR scanners with 600k pts/sec, 6mm accuracy, 20MP cameras, 1TB SSD, and IP42 protection. Operates in 0–40°C; transport box is IP67 rated. - [NavVis VLX 3 Specifications](https://knowledge.navvis.com/docs/navvis-vlx-3-specifications.md): NavVis VLX 3: Dual 32-layer laser scanners, 4 cameras (20 MP each), 5 mm point cloud accuracy, 1.5-hour battery life, IP42 rating, 1 TB SSD storage. - [NavVis VLX Quality Map Checklist](https://knowledge.navvis.com/docs/vlx-quality-map-checklist.md) - [Fixing Control Point Name Errors in NavVis Device Scans](https://knowledge.navvis.com/docs/what-to-do-if-i-input-a-wrong-anchor-control-point-name-during-mapping.md): This procedure describes what to do if you have entered an incorrect control point name recorded with your NavVis VLX. Sometimes you noticed that during scanning right after you saved a record, or maybe you found it during processing stage. - [How do we know if SLAM is drifting or broken?](https://knowledge.navvis.com/docs/drifts-and-breaks.md): Learn how control points enhance scan accuracy and when they can't fix drift or breaks in SLAM, especially in challenging environments. - [Troubleshooting NavVis VLX warnings and errors](https://knowledge.navvis.com/docs/troubleshooting-navvis-vlx-warnings-and-errors.md) - [Troubleshooting NavVis VLX battery notifications](https://knowledge.navvis.com/docs/troubleshooting-navvis-vlx-battery-notifications.md) - [Troubleshooting NavVis VLX SSD not found error](https://knowledge.navvis.com/docs/troubleshooting-navvis-vlx-ssd-not-found-error.md): Check that the SSD is inserted correctly. Check that the SSD is correctly formatted. - [Correcting a wrong selection of belt hook size on the NavVis VLX 1/2 before processing](https://knowledge.navvis.com/docs/correcting-a-wrong-selection-of-belt-hook-size-before-processing.md) - [Minimizing distortions within panorama](https://knowledge.navvis.com/docs/evaluating-and-best-practices-for-minimizing-distortions-within-panoramas-1.md): Learn about panorama distortions, their causes, and best practices to minimize their impact on data quality in NavVis scanning projects. - [Steps to Resolve NavVis VLX Scanning Problems](https://knowledge.navvis.com/docs/navvis-vlx-cannot-finalize-dataset.md): Troubleshooting when the NavVis VLX user interface freezes, or a dataset cannot be completed - [Troubleshooting the NavVis VLX battery and charger](https://knowledge.navvis.com/docs/troubleshooting-the-vlx-battery-and-charger.md): NavVis VLX or M6 batteries are not charging when connected the battery charger. - [My map and anchor residuals are worse when I use control points](https://knowledge.navvis.com/docs/why-are-my-map-and-anchor-residuals-worse-when-i-use-control-points.md): Troubleshoot control points and sensor frame issues to improve scan quality. Learn how to verify calibration and capture points correctly. - [The NavVis VLX User Interface not displaying correctly](https://knowledge.navvis.com/docs/the-user-interface-not-displaying-correctly.md) - [Checking Control Point Errors after Processing](https://knowledge.navvis.com/docs/checking-control-point-errors-after-processing-1.md) - [Improving point cloud color quality](https://knowledge.navvis.com/docs/improve-point-cloud-color-quality.md) - [Restoring Your NavVis Device with an ISO Image](https://knowledge.navvis.com/docs/restoring-your-navvis-vlxmlx-device-with-an-iso-image.md) - [How to exit the stuck Mapping UI](https://knowledge.navvis.com/docs/how-to-exit-the-stuck-mapping-ui-1.md) - [Can my NavVis device scan near high electromagnetic fields?](https://knowledge.navvis.com/docs/vlx-scanning-near-high-electromagnetic-fields.md) - [Input/Output Error: ERROR_NODE_NOT_RUNNING](https://knowledge.navvis.com/docs/inputoutput-error-error-node-not-running.md) - [Ubuntu Boot on device fails with 'kernel panic'](https://knowledge.navvis.com/docs/ubuntu-boot-on-imms-fails-with-kernel-panic.md) - [Chromium browser does not open in the Ubuntu UI](https://knowledge.navvis.com/docs/chromium-browser-does-not-open.md) - [Ubuntu apt-get update error: 'Problem with MergeList'](https://knowledge.navvis.com/docs/internal-ubuntu-apt-get-update-error-problem-with-mergelist.md) - [Mapping UI fails with error 'no space left on device'](https://knowledge.navvis.com/docs/mapping-ui-fails-with-error-no-space-left-on-device.md) - [NavVis VLX mapping cannot start with error 'ERR_LASER_HORIZ_VEOLDYNE_NO_MSGS_YET'](https://knowledge.navvis.com/docs/vlx-mapping-cannot-start-with-error-err-laser-horiz-veoldyne-no-msgs-yet.md) - [Troubleshooting: NavVis VLX boots into a black screen](https://knowledge.navvis.com/docs/vlx-boot-into-black-screen.md) - [Troubleshooting when the device displays a blank, faulty, or constantly red indicator, even when the batteries are fully charged](https://knowledge.navvis.com/docs/troubleshooting-device-displays-blank-faulty-constantly-red-batteries-charged.md) - [Log Files](https://knowledge.navvis.com/docs/log-files-1.md): Support engineers might require log files for troubleshooting. Send these log files to support@navvis.com for analysis when reporting an issue. - [How to setup an SSD with fingerprint security](https://knowledge.navvis.com/docs/how-to-setup-an-ssd-with-fingerprint-security.md) - [How to Disable WiFi and Bluetooth on NavVis Devices (VLX & MLX)](https://knowledge.navvis.com/docs/disable-wifi-and-bluetooth.md) - [How to Set Up NavVis Remote Support from Ubuntu](https://knowledge.navvis.com/docs/how-to-set-up-navvis-remote-support-from-ubuntu.md) - [How to download the device logs from a NavVis VLX](https://knowledge.navvis.com/docs/how-to-download-the-device-logs-from-a-navvis-vlx.md) - [How to Connect your NavVis device to Wi-Fi from Ubuntu](https://knowledge.navvis.com/docs/how-to-connect-your-navvis-vlx-to-wi-fi-from-ubuntu.md) - [How to Set Up NavVis Remote Support from the device screen](https://knowledge.navvis.com/docs/how-to-set-up-navvis-remote-support-from-the-device-screen.md) - [How to scan uniform tunnel-like structures](https://knowledge.navvis.com/docs/how-to-map-uniform-tunnel-like-structures.md) - [How to verify a depleted CMOS Battery](https://knowledge.navvis.com/docs/how-to-verify-a-depleted-cmos-battery.md): Verify a depleted CMOS battery on NavVis VLX by checking the BIOS system date. Connect a keyboard, boot the device, and send findings to support. - [How to Project Your NavVis Device Screen](https://knowledge.navvis.com/docs/how-to-connect-to-your-navvis-device-wirelessly-using-vncdoc.md): Learn how to wirelessly project your NavVis device screen for presentations or troubleshooting by connecting via Ethernet or Wi-Fi and enabling screen sharing. - [How to Access and Download Calibration Certificates](https://knowledge.navvis.com/docs/how-to-access-and-download-calibration-certificates-1.md) - [Tips for Dataset Naming](https://knowledge.navvis.com/docs/how-to-name-datasets-1.md): Assign meaningful names to datasets using custom inputs or the Naming Assistant. Follow NavVis naming conventions for clarity and post-processing efficiency - [How to Determine Your Device MAC Address](https://knowledge.navvis.com/docs/how-to-determine-your-device-mac-address.md) - [How to Change a NavVis Device Time Zone](https://knowledge.navvis.com/docs/how-to-change-a-navvis-device-time-zone.md): Learn how to change the time zone on your NavVis device - [How to Format an SSD Card](https://knowledge.navvis.com/docs/formatting-an-ssd-card.md) - [Tips on Naming Datasets](https://knowledge.navvis.com/docs/naming-datasets-1.md): Learn how to create and manage datasets in NavVis IVION with effective naming conventions and valid character guidelines for optimal organization. - [NavVis VLX collapsible screw replacement](https://knowledge.navvis.com/docs/navvis-vlx-collapsible-screw-replacement.md) - [How to turn off WiFi and Bluetooth Scanning](https://knowledge.navvis.com/docs/how-to-turn-off-wifi-and-bluetooth-scanning.md) - [How to Benchmark a NavVis SSD on device](https://knowledge.navvis.com/docs/howtobenchmarkanavvisssdondevicedoc.md) - [VLX is lagging: how to benchmark ReadWrite performance of external SSD](https://knowledge.navvis.com/docs/vlx-is-lagging-how-to-benchmark-readwrite-performance-of-external-ssd.md) - [How to Check the VLX Calibration Status Remotely](https://knowledge.navvis.com/docs/navvis-documentation-access-and-navigation-guide.md): Learn how to easily check the VLX calibration status remotely. Follow our step-by-step guide to ensure your NavVis device functions correctly. - [Declarations of Conformity](https://knowledge.navvis.com/docs/declarations-of-conformity-1.md) - [NavVis M6 End of support](https://knowledge.navvis.com/docs/navvis-m6-end-of-support.md) - [NavVis M6 Introduction](https://knowledge.navvis.com/docs/navvis-m6-software-introduction.md) - [NavVis M6 System Software Changelog](https://knowledge.navvis.com/docs/changelog-7.md) - [NavVis System Software](https://knowledge.navvis.com/docs/navvis-system-software-1.md) - [Updating the System Software](https://knowledge.navvis.com/docs/updating-the-system-software.md) - [Starting the Device](https://knowledge.navvis.com/docs/starting-the-device.md) - [Calibrating the NavVis M6 IMU](https://knowledge.navvis.com/docs/calibrating.md) - [Naming Datasets](https://knowledge.navvis.com/docs/naming-datasets-2.md) - [Start the Scan](https://knowledge.navvis.com/docs/start-the-scan.md): To start a scan with the NavVis M6, tap the START MAPPING button on the main screen. - [Symbols](https://knowledge.navvis.com/docs/symbols.md): Symbols on the NavVis M6 mapping interface - [Mapping Functions](https://knowledge.navvis.com/docs/mapping-functions.md): The NavVis M6 user interface displays a live version of the map, which you can zoom, rotate, or pan. From the user interface, you can also pause the scan and trigger the cameras. - [Additional System Information](https://knowledge.navvis.com/docs/additional-system-information-1.md) - [Warning Messages](https://knowledge.navvis.com/docs/warning-messages.md) - [Navigating Obstacles](https://knowledge.navvis.com/docs/navigating-obstacles.md) - [Floor Filling in Small Rooms](https://knowledge.navvis.com/docs/floor-filling-in-small-rooms.md): For the NavVis M6, scanning small and narrow rooms can be challenging. - [Large and Open Spaces](https://knowledge.navvis.com/docs/large-and-open-spaces.md) - [Control Points](https://knowledge.navvis.com/docs/control-points-2.md) - [Control Point Placement](https://knowledge.navvis.com/docs/placing-control-points-2.md): Learn optimal control points placement for accurate scanning: distance, quantity, and strategic locations for effective point cloud data collection. - [Control Point Stickers](https://knowledge.navvis.com/docs/using-control-point-stickers-2.md): Learn how to create robust control point stickers for mapping projects, ensuring unique IDs and clear markings for accurate data alignment. - [Scanning with Control Points](https://knowledge.navvis.com/docs/scanning-with-control-points.md) - [Finishing the Dataset](https://knowledge.navvis.com/docs/finishing-the-dataset.md) - [Previewing Datasets](https://knowledge.navvis.com/docs/previewing-datasets.md) - [Help Menu](https://knowledge.navvis.com/docs/help-menu.md) - [Potential Warnings & Errors](https://knowledge.navvis.com/docs/potential-warnings-errors.md) - [Potential Warnings & Errors During Mapping](https://knowledge.navvis.com/docs/potential-warnings-errors-during-mapping.md) - [NavVis M6 boots to a black screen with a newly formatted exFAT SSD](https://knowledge.navvis.com/docs/used-a-newly-formatted-exfat-ssd-and-my-m6-cannot-start-up-black-screen.md) - [Invalid signature of the calibration file 'sensor_frame.xml'](https://knowledge.navvis.com/docs/invalid-signature-of-the-calibration-file-sensor-framexml.md) - [Ubuntu Boot on device fails with 'kernel panic'](https://knowledge.navvis.com/docs/ubuntu-boot-on-imms-fails-with-kernel-panic-1.md) - [My device shows white lines when turning off](https://knowledge.navvis.com/docs/my-device-shows-white-lines-when-turning-off-1.md) - [Ubuntu apt-get update error: 'Problem with MergeList'](https://knowledge.navvis.com/docs/ubuntu-apt-get-update-error-problem-with-mergelist.md) - [Mapping UI fails with error 'no space left on device'](https://knowledge.navvis.com/docs/mapping-ui-fails-with-error-no-space-left-on-device-1.md) - [Error: ‘it is not going to be installed’ displays when installing a NavVis package](https://knowledge.navvis.com/docs/error-it-is-not-going-to-be-installed-appears-when-installing-a-navvis-package.md) - [Buying extra external SSDs for your NavVis device](https://knowledge.navvis.com/docs/where-can-i-get-additional-ssds-for-my-mobile-mapping-system-1.md) - [Where do I find the necessary NavVis device credentials for the NavVis Desktop Processing Software installation](https://knowledge.navvis.com/docs/where-do-i-find-the-necessary-navvis-vlx-and-m6-device-credentials-for-the-navvis-desktop-processing-software-installation-1.md) - [NavVis License Questions and Answers](https://knowledge.navvis.com/docs/navvis-license-questions-and-answers-2.md) - [Can I move the NavVis M6 trolley when in “Pause Mode”](https://knowledge.navvis.com/docs/may-i-move-the-trolley-when-in-pause-mode.md): Yes, you can move the NavVis M6 device when it is in pause mode. - [How to scan uniform tunnel-like structures](https://knowledge.navvis.com/docs/how-to-map-uniform-tunnel-like-structures-1.md) - [How to turn off WiFi and Bluetooth Scanning](https://knowledge.navvis.com/docs/how-to-turn-off-wifi-and-bluetooth-scanning-1.md) - [NavVis M6 ZED cam holder disassembly - (for front cam1 issues)](https://knowledge.navvis.com/docs/m6-zed-cam-holder-disassembly-special-for-front-cam1-issues.md): Please follow the disassembly closely with a trained NavVis support engineer. Executions without supervision could be dangerous - [How to disinfect the tires before entering into bacteria free areas](https://knowledge.navvis.com/docs/disinfect-tires-before-entering-into-bacteria-free-area.md) - [Introduction to NavVis Repair and Maintenance Services](https://knowledge.navvis.com/docs/navvis-repair-and-maintenance-services.md) - [Inspection and Maintenance](https://knowledge.navvis.com/docs/inspection-and-maintenance.md) - [Repairing your NavVis device](https://knowledge.navvis.com/docs/repairing-your-navvis-device-2.md) - [Factory Calibration of your Device](https://knowledge.navvis.com/docs/factory-calibration-of-your-device.md) - [Remote Support Sessions](https://knowledge.navvis.com/docs/remote-support-sessions.md) - [Quoting](https://knowledge.navvis.com/docs/quotingdoc.md) - [How to Organize International Device Shipments to and from NavVis HQ](https://knowledge.navvis.com/docs/how-to-organize-international-device-shipments-to-and-from-navvis-hq.md) - [Delivery Estimations](https://knowledge.navvis.com/docs/delivery-estimations.md) - [NavVis IVION Changelog](https://knowledge.navvis.com/docs/navvis-ivion-changelog.md): What's new, improved, and fixed in NavVis IVION - [Help and Assistance](https://knowledge.navvis.com/docs/help-and-assistance-1.md): Get quick technical support for NavVis IVION with our knowledge base, troubleshooting tips, and feature requests. Contact us for personalized assistance. - [Overview of Documentation](https://knowledge.navvis.com/docs/overview-of-documentation.md): Describes how to setup, administer, and use all the functions and features of NavVis IVION. It also provides instructions on using the NavVis IVION Add-In for Revit. - [Overview of NavVis IVION](https://knowledge.navvis.com/docs/overview-of-navvis-ivion.md): Transform reality capture data into collaborative digital spaces with NavVis IVION. Streamline planning, modeling, and site assessments effortlessly. - [Editing a Site Location](https://knowledge.navvis.com/docs/editing-a-site-location.md): This section describes how to move the location of your site. You can also check the settings of your site to determine if the Spatial Reference System matches the coordinates of your processed dataset, if not you can experience errors, for example Too far from site. - [Booking a NavVis Cloud Instance](https://knowledge.navvis.com/docs/booking-a-navvis-cloud-instance.md): The booking of NavVis Cloud instances is managed via slots. A slot is a placeholder for an instance. You can activate or deactivate an instance in your slot any time you want. If you no longer need a specific instance, the slot can be filled with another instance. An instance slot can be purchased as part of a NavVis Starter Kit or on its own. - [Setup your NavVis Cloud Instance](https://knowledge.navvis.com/docs/activating-a-navvis-cloud-instance.md): Setup your NavVis Cloud instance by providing essential details like instance name and link. Get started with easy steps and receive your login info! - [Logging in as an Administrator](https://knowledge.navvis.com/docs/logging-in-as-an-administrator.md) - [Adding a Site](https://knowledge.navvis.com/docs/adding-a-site.md): Create multiple sites in NavVis IVION to organize scan data, user access, and locations. Only global admins can add sites. Learn how to set up yours! - [Moving a Site Location Pin](https://knowledge.navvis.com/docs/moving-a-site-location-pin.md): Moving a Site Location Pin - [Deleting a Site](https://knowledge.navvis.com/docs/deleting-a-site.md) - [Published version vs Draft version](https://knowledge.navvis.com/docs/published-version-vs-draft-version.md): Manage site data effectively with admin rights, edit drafts, and publish changes while collaborating with users in real-time. Access tools like Mark & Measure. - [Dataset Management](https://knowledge.navvis.com/docs/dataset-management-1.md): Manage your datasets in NavVis IVION: upload, delete, and create alignment bundles while generating maps and navigating point clouds effortlessly. - [Importing 360° Panoramic Images from a Device](https://knowledge.navvis.com/docs/importing-360-panoramic-images-from-a-device.md): Learn how to import 360° panoramic images into NavVis IVION, ensuring optimal positioning and compatibility with various 3rd party 360° cameras. - [Importing external point cloud data into NavVis IVION](https://knowledge.navvis.com/docs/importing-external-point-cloud-data-into-navvis-ivion.md) - [Running Multiple Operations](https://knowledge.navvis.com/docs/running-multiple-operations.md): NavVis IVION allows you to queue operations to reduce waiting time. You can interact with the Dataset Management page even when an operation is running. That way, you can start multiple operations simultaneously. If you are running operations on a or , you can start operations on other bundles and datasets. - [Panoramas from .e57 Files](https://knowledge.navvis.com/docs/panoramas-from-e57-files.md): NavVis IVION extracts and reconstructs panoramas from .e57 files, ensuring quality with specific requirements for point cloud data and organization. - [Aligning Datasets](https://knowledge.navvis.com/docs/aligning-datasets-1.md) - [Creating a Site Model](https://knowledge.navvis.com/docs/creating-a-site-model-v2.md) - [How to Hide Floors and Datasets in the Site Model](https://knowledge.navvis.com/docs/hiding-floors-and-datasets.md) - [Point Cloud Cleanup](https://knowledge.navvis.com/docs/point-cloud-cleanup.md): Learn to use the Point Cloud Cleanup tool to eliminate unwanted noise, navigate effectively, and manage your point cloud data with ease. - [Generating Maps](https://knowledge.navvis.com/docs/generating-maps.md): You can generate maps for an currently in the database. - [Managing Navigation Graphs](https://knowledge.navvis.com/docs/managing-navigation-graphs.md): Learn how to generate and manually edit a navigation graph for effective routing and positioning in structured indoor environments. - [Quality Checking a Site](https://knowledge.navvis.com/docs/quality-checking-a-site-1.md): Enhance user experience in NavVis IVION by checking panorama images and navigation graph quality. Learn how to hide unwanted images effectively. - [Setting Up NavVis Positioning](https://knowledge.navvis.com/docs/setting-up-navvis-positioning.md): Set up NavVis Positioning for accurate 6D indoor mapping with Visual Index generation in NavVis IVION Professional and Enterprise instances. - [Working with .dxf Vector Maps](https://knowledge.navvis.com/docs/working-with-dxf-vector-maps.md): Import .dxf vector maps into NavVis IVION for customizable building overviews, supporting various geometries and coordinate systems. Optimize your mapping today! - [Publishing a draft](https://knowledge.navvis.com/docs/publishing-a-draft.md): Edit your draft site without affecting the published version. Review changes, publish during low traffic, and manage updates efficiently. - [Logging-in](https://knowledge.navvis.com/docs/logging-in2.md): Learn how to log in to your NavVis : - [Instance Dashboard](https://knowledge.navvis.com/docs/exploring-an-instance.md): Navigate your instance dashboard effortlessly with blue pins on the map, user settings, and site lists for a streamlined experience. - [Main Menu Items](https://knowledge.navvis.com/docs/navvis-ivion-interface.md): Navigate your site with ease using the static menu in Explore mode. Access features like Mark and Measure, Share, and more for efficient collaboration. - [Searching](https://knowledge.navvis.com/docs/searching1.md): Search for specific sites, Points of Interest, and custom data in NavVis IVION's Instance Dashboard with easy navigation and detailed results. - [Viewing and Changing User Settings](https://knowledge.navvis.com/docs/viewing-and-changing-user-settings.md): Manage your NavVis IVION profile, permissions, and language settings easily. Access documentation and sign out from the user panel for seamless navigation. - [Setting Views](https://knowledge.navvis.com/docs/exploring-a-site-3.md): Manage your views effectively: toggle Point cloud and Panoramas, access options, and utilize 360° Location Markers for enhanced navigation. - [Explore Mode](https://knowledge.navvis.com/docs/exploring-a-site2.md): Explore mode offers intuitive navigation with location markers, allowing seamless movement through your site’s panorama and point cloud views. - [Secondary View](https://knowledge.navvis.com/docs/viewing-the-secondary-view.md): Explore the Secondary View's 2D Map, layers, and navigation features to enhance your site scanning experience with real-time location updates. - [Floor Changer](https://knowledge.navvis.com/docs/floor-changer.md) - [Rotating and Zooming](https://knowledge.navvis.com/docs/rotating-and-zooming.md) - [Panning and Orbiting in Point Cloud Mode](https://knowledge.navvis.com/docs/panning-and-orbiting-in-point-cloud-mode.md) - [Routing](https://knowledge.navvis.com/docs/routing.md): Route to POIs or custom locations easily by selecting start points on the map, and receive detailed navigation instructions for your journey. - [Using Keyboard Shortcuts](https://knowledge.navvis.com/docs/using-keyboard-shortcuts.md): Using Keyboard Shortcuts - [Navigate Your Datasets with the Site Structure Menu](https://knowledge.navvis.com/docs/working-with-datasets.md): Navigate and filter datasets easily with the Site Structure menu, adjusting views based on camera position and managing visibility of datasets. - [Working with 3D Models](https://knowledge.navvis.com/docs/working-with-models.md): Visualize and measure 3D models with tools for color adjustment, cropping, and navigation in Mark & Measure mode for enhanced clarity and precision. - [What are Points of Interest (POIs)](https://knowledge.navvis.com/docs/points-of-interest-1.md): Explore how Points of Interest (POIs) enhance indoor navigation and outdoor planning, marking key locations for safety and management in smart buildings. - [Creating and Deleting a POI](https://knowledge.navvis.com/docs/creating-editing-and-deleting-pois.md): Learn how to create, edit, and delete Points of Interest (POIs) with language options and user permissions for effective site management. - [Editing a POI](https://knowledge.navvis.com/docs/edit-poi-menu-options.md): Learn how to edit POIs, link webpages, attach media, and customize attributes in NavVis IVION for enhanced user experience and visibility. - [Managing POI Types](https://knowledge.navvis.com/docs/creating-editing-and-deleting-a-poi-type.md): Learn how to add, edit, and delete POI types, including category names, icons, and zoom levels for better visibility and organization. - [Managing POI Type Groups](https://knowledge.navvis.com/docs/creating-editing-and-deleting-a-poi-type-group.md): Learn how to add, edit, and delete POI type groups, including language selection and user permissions, to manage your points of interest effectively. - [Searching for POIs](https://knowledge.navvis.com/docs/finding-points-of-interest-by-grouping-criteria.md) - [Mark and Measure tool](https://knowledge.navvis.com/docs/measurements.md): Master precise measurements in 2D and 3D views with the Mark & Measure tool, featuring customizable settings and easy export options. - [Crop and Download tool](https://knowledge.navvis.com/docs/downloading-point-clouds.md): Crop and download point clouds with preserved georegistration. Choose from various formats and coordinate systems for seamless integration into third-party tools. - [Point Cloud Pre-set Options](https://knowledge.navvis.com/docs/setting-point-cloud-options.md): Choosing how you want the point cloud to look in your site is determined in the Setting view menu. The details of settings point cloud views are described here and in More Detailed Point Cloud Options. - [More Detailed Point Cloud Options](https://knowledge.navvis.com/docs/detailed-point-cloud-options.md): Enhance your viewing experience with the Hide Walls and Ceilings feature, allowing unobstructed views of interiors by concealing unseen surfaces. - [Point Cloud Formats](https://knowledge.navvis.com/docs/ds-point-cloud-formats.md) - [Resizing Point size with Mouse Wheel](https://knowledge.navvis.com/docs/adjusting-point-size-in-point-cloud-mode.md) - [Sharing](https://knowledge.navvis.com/docs/sharing.md): Share URLs, locations, entities, and measurements easily with peers. Learn how to use the Share option for effective collaboration and communication. - [Admin Roles](https://knowledge.navvis.com/docs/admin-roles.md): Explore the three admin roles in NavVis: Instance Admin, Global Admin, and Site Admin, and learn how they manage user permissions and instances. - [Configuring Your Instance](https://knowledge.navvis.com/docs/configuring-your-instance.md): Edit your instance settings, customize map appearance, manage permissions, and enable tracking for enhanced functionality in NavVis IVION. - [Subscription Page](https://knowledge.navvis.com/docs/subscription.md): The subscription page in NavVis IVION displays information about the subscription plan. This section describes how to access the subscription page. - [NavVis IVION Instance Storage](https://knowledge.navvis.com/docs/navvis-ivion-instance-storage.md): Manage your NavVis IVION instance storage and panorama count effectively. Learn how to check, upgrade, or unload datasets to optimize your storage. - [Instance Slots Management Screen](https://knowledge.navvis.com/docs/instance-slots.md) - [Instance Management Screen](https://knowledge.navvis.com/docs/instance-management.md): Manage your instance effortlessly: reset passwords, stop/restart, rename, and view subscription details all in one place. Access the Instance Management screen now! - [Updating the Instance Software](https://knowledge.navvis.com/docs/updating-the-instance-software.md): Set up automatic updates for your instance to ensure it always runs the latest software version and receives timely patch releases without disruptions. - [Permissions in NavVis IVION](https://knowledge.navvis.com/docs/permission-in-ivion.md): Learn how to manage permissions in NavVis IVION through hierarchical groups, ensuring users have the right access based on their roles. - [Managing Users](https://knowledge.navvis.com/docs/managing-users.md): Manage user accounts effectively with global and site admin roles, permissions, and user management features in your instance. Learn how to invite new users to IVION. - [Make Content Public](https://knowledge.navvis.com/docs/make-content-public.md): The visibility of individual parts of NavVis IVION can be changed in the edit menu. In this way, specific content can be made public, or visible by the user group Everyone. - [Managing User Group Permissions](https://knowledge.navvis.com/docs/managing-user-groups.md): Manage user groups and permissions in NavVis IVION easily. Learn to add, edit, and delete groups for effective user management in your instance. - [Setting Up OpenID Connect (NavVis IVION Professional and Enterprise)](https://knowledge.navvis.com/docs/setting-up-openid-connect.md): Seamlessly configure Single Sign-On (SSO) with OpenID Connect in NavVis IVION for enhanced security, simplified user management, and improved access. - [Setting Up OAuth Resource Server Support (Enterprise Only)](https://knowledge.navvis.com/docs/mapping-external-user-groups-to-navvis-ivion.md): Streamline user access with a Resource server using OAuth, enabling seamless authentication and management through JSON Web Tokens in NavVis IVION. - [Using POI Audit Tracking (Enterprise Only)](https://knowledge.navvis.com/docs/using-poi-audit-tracking-enterprise-only-1.md): Track changes to Points of Interest with POI audit tracking. Global admins can manage settings and download logs for better oversight. - [3D Model Management](https://knowledge.navvis.com/docs/model-management.md): Integrate BIM models with NavVis IVION, visualize alongside point clouds, and enhance project collaboration using IFC files for improved building lifecycle management. - [Importing and Exporting POIs](https://knowledge.navvis.com/docs/importing-and-exporting-pois.md): Export and import POIs in .json, .csv, and .zip formats. Learn how to manage unique identifiers and ensure proper formatting for seamless data transfer. - [Editing Datasets and Site Entities](https://knowledge.navvis.com/docs/editing-datasets-and-site-entities.md): Manage and rename datasets and site entities in NavVis IVION easily. Learn to edit access rights and publish site drafts effectively. - [Configuring a Site](https://knowledge.navvis.com/docs/configuring-a-site-1.md): Configure your site settings easily by adjusting menu visibility, map appearance, and primary views to enhance user experience in NavVis IVION. - [How to Hide Panorama Images on Your Site](https://knowledge.navvis.com/docs/hiding-images.md): Learn how to hide and unhide panorama images on your site, manage hidden images, and ensure they remain in your dataset for future use. - [Deleting Multiple POIs](https://knowledge.navvis.com/docs/deleting-muliple-pois.md): If you want to delete multiple s but not all, you can delete a POI type or POI type group, which also deletes all POIs within it. Follow these steps to delete all POIs in a . - [Hiding Overlap](https://knowledge.navvis.com/docs/hiding-overlap.md): Manage overlapping datasets with the Hide Overlap feature for clear, accurate representations in NavVis. Optimize your site’s data quality effortlessly. - [Drone Data](https://knowledge.navvis.com/docs/drone-data.md) - [Troubleshooting Procedure for Point Cloud Cleanup](https://knowledge.navvis.com/docs/troubleshooting-procedure-for-point-cloud-cleanup.md): Troubleshoot Point Cloud Cleanup tool errors with step-by-step solutions, from retrying operations to contacting support for persistent issues. - [e57 upload fails with Error E57_ERROR_BAD_FILE_LENGTH](https://knowledge.navvis.com/docs/e57-upload-fails-with-error-e57-error-bad-file-length.md) - [Network request failed Server Error (500) Handler dispatch failed; nested exception is javalangOutOfMemoryError Java heap space](https://knowledge.navvis.com/docs/network-request-failed-server-error-500-handler-dispatch-failed-nested-exception-is-javalangoutofmemoryerror-java-heap-space.md) - [Normals are not computed and maps cannot be created for .e57 data](https://knowledge.navvis.com/docs/normals-are-not-computed-and-maps-cannot-be-created-for-e57-data.md) - [core.init.location.lot / lan / z is not working](https://knowledge.navvis.com/docs/coreinitlocationlot-lan-z-is-not-working.md) - [Troubleshooting Too far away from site for processed data](https://knowledge.navvis.com/docs/troubleshooting-too-far-away-from-site-for-processed-data.md): Troubleshoot the "Datasets are too far away from site" error in IVION with our step-by-step guide for support engineers and customers. - [Do NavVis point clouds have timestamp information?](https://knowledge.navvis.com/docs/do-navvis-pointclouds-have-timestamp-information.md) - [How to prevent upload/download issues with NavVis IVION when the device goes into sleep or is locked?](https://knowledge.navvis.com/docs/how-to-prevent-uploaddownload-issues-with-navvis-ivion-when-the-device-goes-into-sleep-or-is-locked.md): Learn why uploads/downloads to NavVis IVION fail due to sleep mode and discover solutions to keep your network active during transfers. - [Solving issues with failed downloads when using the Crop & Download tool](https://knowledge.navvis.com/docs/solving-issues-with-failed-downloads-when-using-the-crop-download-tool.md): Troubleshoot NavVis IVION download issues with our step-by-step guide, covering internet checks, browser settings, and download managers for large files. - [Parallel unzip failed when uploading bundle(s)](https://knowledge.navvis.com/docs/parallel-unzip-failed-when-uploading-bundles.md) - [Cannot Save Changes in Site Configuration](https://knowledge.navvis.com/docs/cannot-save-changes-in-site-configuration.md) - [Troubleshooting slow speeds with your NavVis IVION instance](https://knowledge.navvis.com/docs/troubleshooting-slow-speeds-with-your-navvis-ivion-instance.md): Resolve slow NavVis IVION performance issues with tips on network settings, browser updates, and VPN impacts for a smoother user experience. - [Navgraph setup problem troubleshooting](https://knowledge.navvis.com/docs/navgraph-setup-problem-troubleshooting.md) - [Minimizing distortions within panorama](https://knowledge.navvis.com/docs/evaluating-and-best-practices-for-minimizing-distortions-within-panoramas.md): Learn about panorama distortions, their causes, and best practices to minimize their impact on data quality in NavVis scanning projects. - ['One control point is misaligned' error message troubleshooting](https://knowledge.navvis.com/docs/one-control-point-is-misaligned-error-message-troubleshooting.md): What to do if while processing a specific dataset has completed but the warning message One control point is misaligned is displayed. - [I cannot use the NavGraph, but users with higher permissions can](https://knowledge.navvis.com/docs/some-users-cannot-use-the-navgraph-2d-map-but-users-with-higher-permissions-can.md) - [Why Some POIs Disappear on Your 2D Map View](https://knowledge.navvis.com/docs/pois-not-showing-up-in-2d-map-when-exceeding-100-pois-in-one-site.md) - [The magnifying glass picks the wrong points to start/end a measurement](https://knowledge.navvis.com/docs/why-does-the-magnifying-glass-picks-the-wrong-points-to-startend-a-measurement.md): When initiating a measurement, the magnifying glass selects points on an unexpected plane, making it hard to get the tight measurement. - [Upload of e57 failed - corrupted file](https://knowledge.navvis.com/docs/upload-of-e57-failed-corrupted-file.md) - [Troubleshooting POI Misalignment in New Sites](https://knowledge.navvis.com/docs/pois-imported-are-not-at-the-correct-locations.md): The POI uses a relative coordinate framework with a designated reference point as the origin of the coordinates. When you import the Dataset or Alignment Bundle, it will be integrated into the coordinate system you established with your new Site. This means that the reference point of the new site will be the reference point for the POIs, so it is essential to ensure that the reference point matches that of the previous instance. - [Understanding the Storage Discrepancy on Subscription Pages](https://knowledge.navvis.com/docs/extra-storage-used-by-system-on-ivion.md): This article describes a situation where instances show the storage amount on the subscription page, but it is one to three percent greater than the total of the datasets present. You can see on the image below that the total of datasets is 23.7 GB but the page displays a total of 24.1 GB. - [2D Floor maps are not colorized for non-NavVis data](https://knowledge.navvis.com/docs/2d-floor-maps-are-not-colorized-for-non-navvis-data.md): 2D floor maps are not in color for non-NavVis data. Shown below is an example where the floor maps are black and white or grey. - [NavGraph generation is incorrect](https://knowledge.navvis.com/docs/navgraph-generation-is-wrong.md) - [Does NavVis IVION support mesh generation?](https://knowledge.navvis.com/docs/does-navvis-ivion-support-mesh-generation.md) - [Troubleshooting Custom Map Upload Errors](https://knowledge.navvis.com/docs/troubleshooting-error-failed-upload-when-uploading-customized-floor-maps.md) - [Why is my empty site still consuming storage space in NavVis IVION?](https://knowledge.navvis.com/docs/why-is-my-empty-site-still-consuming-storage-space-in-navvis-ivion.md) - [What is the difference between Perspective view and Orthographic view](https://knowledge.navvis.com/docs/what-is-the-difference-between-perspective-view-and-orthographic-view.md) - [Can instances be stored long term on NavVis Cloud?](https://knowledge.navvis.com/docs/long-term-instance-storage-options.md) - [Can I use measured GPS coordinates in mapping / processing?](https://knowledge.navvis.com/docs/can-i-use-measured-gps-coordinates-in-mapping-processing.md) - [What's the maximum panorama image resolution in NavVis IVION?](https://knowledge.navvis.com/docs/whats-the-maximum-panorama-image-resolution-in-ivion.md) - [Does NavVis IVION provide usage statistics?](https://knowledge.navvis.com/docs/does-navvis-ivion-provide-usage-statistics.md) - [What coordinate system do we use for the control points related tasks?](https://knowledge.navvis.com/docs/what-coordinate-system-do-we-use-for-the-control-points-related-tasks.md): In NavVis IVION, we use the right-handed, North-Easting coordinate system when inputting the measured control point values. - [What is the difference between Instance Storage and Cloud Storage in NavVis IVION?](https://knowledge.navvis.com/docs/difference-between-instance-and-cloud-storage.md): Learn what is the difference between Instance Storage and Cloud Storage in NavVis IVION - [Can I move the center of rotation in dataset alignment?](https://knowledge.navvis.com/docs/what-is-the-centre-of-rotation-in-dataset-alignment-and-can-i-move-it.md): The center of rotation is defined by the mapping start point of the reference dataset. You cannot move the marker, but you can select another reference dataset. - [Why is the NavVis IVION Instance a different version in the browser?](https://knowledge.navvis.com/docs/in-browser-is-a-different-version-from-on-server.md) - [Frequenly asked questions about IVION user permissions](https://knowledge.navvis.com/docs/faq-ivion-user-permissions.md) - [Can we downgrade or rollback a NavVis Cloud Instance?](https://knowledge.navvis.com/docs/can-we-downgraderollback-nvc-instance.md) - [Crop and Download Feature Fails with Not Enough RAM](https://knowledge.navvis.com/docs/crop-and-download-feature-fails-with-not-enough-ram.md) - [Troubleshooting: bundle uploaded to a new site is no longer aligned or geo-registered](https://knowledge.navvis.com/docs/troubleshooting-bundle-uploaded-to-new-site-no-longer-aligned-or-geo-registered.md): Ensure your datasets are aligned and geo-registered correctly by checking saved alignments and matching site base points for accurate geo-location. - [POI is not visible in Pano view and or Map](https://knowledge.navvis.com/docs/poi-is-not-visible-in-pano-view-and-mini-map.md) - [There are wavy bent structures in my panoramas](https://knowledge.navvis.com/docs/why-do-i-see-wavy-bent-structures-in-panoramas.md): Learn why thin structures appear wavy in panoramas and how to troubleshoot stitching artifacts for clearer, more accurate images. - ['Instance Unavailable' when trying to get access to a NavVis Cloud instance](https://knowledge.navvis.com/docs/instance-unavailable-when-trying-to-get-access-to-a-nvc-instance.md) - [NavVis Cloud instance management: admin user left the company](https://knowledge.navvis.com/docs/navvis-cloud-instance-management-admin-user-left-the-company.md) - [Error with .e57 panorama generation: 'Scan is too small'](https://knowledge.navvis.com/docs/pano-generation-for-e57-not-working-error-scan-is-too-small.md) - [Site Model Troubleshooting and Best Practices Guide](https://knowledge.navvis.com/docs/site-model-troubleshooting-and-best-practices-guide.md): Troubleshoot and optimize your NavVis IVION Site Models with best practices for building hierarchy, floor extents, and accurate POI visibility. - [NavVis IVION Domain Whitelisting](https://knowledge.navvis.com/docs/ivion-domain-whitelisting.md) - [How to rename a dataset](https://knowledge.navvis.com/docs/how-to-rename-a-dataset.md) - [How to View or Edit a Site Location](https://knowledge.navvis.com/docs/how-to-view-or-edit-a-site-location.md): Sometimes you may want to check or change the coordinate system applied to you site, or edit the location completely, the procedure describes how to do this. - [How to embed an Excel file into a POI](https://knowledge.navvis.com/docs/how-to-embed-excel-file-into-pois.md): This procedure describes how to embed an Excel file into a . - [How to change a NavVis IVION instance to Dark Mode](https://knowledge.navvis.com/docs/how-to-change-navvis-ivion-instance-to-dark-mode.md): Learn how to enable Dark Mode in IVION, Google Chrome, and Microsoft Edge for a sleek browsing experience with easy step-by-step instructions. - [How to hide a part of the map from certain users](https://knowledge.navvis.com/docs/is-it-possible-to-hide-part-of-the-map-from-certain-users.md): It is not possible to directly hide certain parts of the map in NavVis IVION like it is with s. However, it is possible to hide a map which is in a separate . - [How to change NavVis cloud account to another owner (E-mail address)](https://knowledge.navvis.com/docs/how-to-change-navvis-cloud-account-to-another-owner-e-mail-address.md): For different reasons (position changes, employee leaves company, etc.), the customer can change an existing NavVis IVION account to another owner with another E-mail address, so that the new owner can manage the instance under that account. - [How to perform a total POI backup](https://knowledge.navvis.com/docs/how-to-perform-a-total-poi-backup.md): Learn how to perform a total backup of Points of Interest in NavVis IVION, including export options, file formats, and attachment inclusion. - [How to configure a custom base map for NavVis IVION](https://knowledge.navvis.com/docs/how-to-configure-a-custom-base-map-for-navvis-ivion.md): Learn how to customize IVION base maps using Tile Map URLs, ensuring proper attribution and compatibility with popular tile servers like OpenStreetMap and Google Maps. - [How to convert the coordinates measured by total station from left hand to right hand coordinate system](https://knowledge.navvis.com/docs/how-to-convert-the-coordinates-measured-by-total-station-from-left-hand-to-right-hand-coordinate-system.md) - [How to retrieve NavVis IVION Logs for NavVis Support](https://knowledge.navvis.com/docs/how-to-extract-navvis-ivion-logs-for-navvis-support.md): If you are encountering issues with your NavVis , the NavVis IVION logs are required for further investigation and troubleshooting. - [Creating a temporary NavVis support admin user and sharing](https://knowledge.navvis.com/docs/creating-a-temporary-navvis-support-admin-user-and-sharing.md) - [How to check inspect tabs and record a .har file](https://knowledge.navvis.com/docs/how-to-check-inspect-tabs-and-record-a-har-file.md) - [How to change the size of the POI panel](https://knowledge.navvis.com/docs/how-to-change-the-size-of-the-poi-panel.md) - [How to embed NavVis IVION into any website](https://knowledge.navvis.com/docs/how-to-embed-ivion-into-any-website.md): Embed NavVis IVION into a website to display your projects to the public or give virtual office tours. - [How to Import Data in Different Coordinate Systems](https://knowledge.navvis.com/docs/how-to-import-data-in-different-coordinate-systems.md) - [How to know if an .e57 file has normals](https://knowledge.navvis.com/docs/how-to-know-if-an-e57-file-has-normals.md) - [How to Backup Your NavVis IVION Site](https://knowledge.navvis.com/docs/how-to-perform-a-site-backup-in-ivion.md): Learn how to backup and migrate your NavVis IVION site components, including POIs, images, and site coordinates, for seamless site management. - [How to set up the BIM360 Partner Card for NavVis IVION?](https://knowledge.navvis.com/docs/how-to-set-up-the-bim360-partner-card-for-navvis-ivion.md): Set up the NavVis IVION Partner Card in BIM 360 for intuitive 360° walkthroughs and easy access to 3D scanned job site information. - [Reporting Map Issues in NavVis IVION](https://knowledge.navvis.com/docs/how-to-improve-or-report-a-problem-with-the-underlying-map.md): NavVis IVION uses our partner Mapbox to provide maps. When you notice an issue with the underlying maps, it is quickest to report this issue directly to mapbox. - [How can I change the name or URL of a NavVis IVION Instance?](https://knowledge.navvis.com/docs/how-can-i-change-the-name-or-url-of-an-instance.md) - [How are panoramic images counted?](https://knowledge.navvis.com/docs/how-are-panoramic-images-counted.md): Learn how panoramic images enhance data accuracy and efficiency in scanning, optimizing your subscription while covering larger areas effectively. - [How to Adapt Your Applications After Bootstrap 3 Removal](https://knowledge.navvis.com/docs/bootstrap-3-removed-from-navvis-ivion.md) - [How to compress / extract tar files on Linux](https://knowledge.navvis.com/docs/how-to-compress-extract-tar-files-on-linux-1.md) - [How to give feedback on blurring feature](https://knowledge.navvis.com/docs/how-to-give-feedback-on-blurring-feature.md) - [NavVis IVION Processing Changelog](https://knowledge.navvis.com/docs/navvis-ivion-processing-changelog.md): What's new, improved, and fixed in NavVis IVION Processing. - [Introduction](https://knowledge.navvis.com/docs/introduction-10.md): NavVis IVION Processing enhances data management with cloud-based processing, quality reporting, and advanced features like person blurring for optimal efficiency. - [Prerequisites](https://knowledge.navvis.com/docs/processing-data-in-navvis-ivion-1.md) - [Usage Metrics](https://knowledge.navvis.com/docs/usage-metrics.md): Overview of your data usage for all NavVis IVION sites and instances, including cloud storage and processing balance. - [Instance running low on cloud storage?](https://knowledge.navvis.com/docs/instance-running-low-on-storage-capacity.md) - [Calculating the Storage and Processing Units](https://knowledge.navvis.com/docs/calculating-the-storage-and-processing-units.md) - [Removing Unwanted Data](https://knowledge.navvis.com/docs/removing-unwanted-data.md) - [Upgrading your Data Processing Package](https://knowledge.navvis.com/docs/upgrading-your-data-processing-package.md): If an NavVis IVION Instance runs out of cloud storage or processing units you can upgrade to a package with a higher storage capacity - [What is the difference between Instance Storage and Cloud Storage in NavVis IVION?](https://knowledge.navvis.com/docs/what-is-the-difference-between-ivion-core-and-ivion-processing-storage-1.md): Learn what is the difference between Instance Storage and Cloud Storage in NavVis IVION - [How is billed sqm calculated in NavVis IVION Processing?](https://knowledge.navvis.com/docs/how-is-billed-sqm-calculated-in-navvis-ivion-processing.md) - [When are processing units counted against the budget?](https://knowledge.navvis.com/docs/when-are-processing-units-counted-against-the-budget.md) - [How is the dataset file size calculated in NavVis IVION processing?](https://knowledge.navvis.com/docs/how-is-the-dataset-file-size-calculated-in-ivion-processing.md) - [Why does the NavVis IVION dataset size change depending on the operating system?](https://knowledge.navvis.com/docs/why-does-the-navvis-ivion-dataset-size-change-depending-on-the-operating-system.md) - [Uploading Unprocessed Data](https://knowledge.navvis.com/docs/uploading-data.md) - [Creating a Processing Task](https://knowledge.navvis.com/docs/processing-tasks-1.md) - [Point Cloud and Panorama Settings](https://knowledge.navvis.com/docs/point-cloud-and-panorama-settings-1.md): Adjust point cloud settings with modes like Dynamic, Eco 20, and High Confidence for optimal data processing in indoor and outdoor environments. - [IVION Processing Checks of the Control Point File](https://knowledge.navvis.com/docs/ivion-processing-checks-of-the-control-point-file.md) - [Adding Processed Data to Dataset Management](https://knowledge.navvis.com/docs/adding-processed-data-to-dataset-management.md): After processing your data, you can transfer it to Management to view and process it further in the Site Setup of NavVis IVION. - [Detection and Blurring](https://knowledge.navvis.com/docs/detection-and-blurring.md): Enhance privacy with NavVis IVION's person and license plate blurring features, ensuring confidentiality while maintaining spatial usefulness in data sharing. - [Activity log](https://knowledge.navvis.com/docs/activity-log.md): Track your dataset usage with the Activity log. Access detailed insights like timestamps, IDs, and processing status in a downloadable .CSV file. - [Downloading Processed Data](https://knowledge.navvis.com/docs/downloading-processed-data.md) - [Downloading Data Processing Task Details](https://knowledge.navvis.com/docs/downloading-data-processing-task-details.md): Use the this procedure to download a processing task to your computer. - [Post-processing fails with 'Check failed: rotation_vectornorm()'](https://knowledge.navvis.com/docs/post-processing-fails-with-check-failed-rotation-vectornorm.md) - [Post-processing fails with Segmentation fault (core dumped)](https://knowledge.navvis.com/docs/postprocessing-fails-with-segmentation-fault-core-dumped-1.md) - [Post-Processing fails with Unknown error (exit code: 2)](https://knowledge.navvis.com/docs/post-processing-fails-with-unknown-error-exit-code-2-1.md) - [Processing error: Anchor log line appears to have invalid data Line has less than 10 fields](https://knowledge.navvis.com/docs/processing-error-anchor-log-line-appears-to-have-invalid-data-line-has-less-than-10-fields.md) - [Incorrect size of camera image error message troubleshooting](https://knowledge.navvis.com/docs/incorrect-size-of-camera-image-error-message-troubleshooting.md) - [How to identify the error source of a blocked dataset in NavVis IVION Processing](https://knowledge.navvis.com/docs/how-to-identify-the-error-source-of-a-blocked-dataset-in-ivion-processing.md) - [High control point / anchor residuals in z-direction](https://knowledge.navvis.com/docs/high-control-point-anchor-residuals-in-z-direction.md) - [Troubleshooting Cloud Processing Errors](https://knowledge.navvis.com/docs/troubleshooting-cloud-processing-errors.md) - [IVION Processing Job Failure Troubleshooting Guide](https://knowledge.navvis.com/docs/toofa1.md) - [Renaming Control Points in NavVis Processing](https://knowledge.navvis.com/docs/renaming-control-points.md) - [Troubleshooting a failed data transfer from Cloud Storage to Instance Storage](https://knowledge.navvis.com/docs/troubleshooting-a-failed-data-transfer-from-cloud-storage-to-instance-storage.md) - [Point cloud has incomplete or missing data](https://knowledge.navvis.com/docs/point-cloud-has-incomplete-or-missing-data.md) - [Some control points are not aligned or not found error message](https://knowledge.navvis.com/docs/some-control-points-are-not-aligned-or-not-found-error-message-1.md) - [Uploaded dataset is missing statistical data](https://knowledge.navvis.com/docs/uploaded-dataset-is-missing-statistical-data.md) - [Processing failed with Error Code 24](https://knowledge.navvis.com/docs/processing-failed-with-error-code-24.md) - [How to prevent upload/download issues with NavVis IVION when the device goes into sleep or is locked?](https://knowledge.navvis.com/docs/how-to-prevent-uploaddownload-issues-with-navvis-ivion-when-the-device-goes-into-sleep-or-is-locked-1.md): Learn why uploads/downloads to NavVis IVION fail due to sleep mode and discover solutions to keep your network active during transfers. - [Cloud processing failed but no errors in the logs show what happened](https://knowledge.navvis.com/docs/cloud-processing-failed-but-no-errors-in-the-logs-what-happened.md) - [Support for fixing processing errors](https://knowledge.navvis.com/docs/support-for-fixing-processing-errors.md) - [Fixing the Too Far from Site Error in NavVis IVION](https://knowledge.navvis.com/docs/toofa1-1.md): Resolve the "Too far from site" error in NavVis IVION by ensuring your spatial reference system matches the processed dataset for successful data transfer. - [How to rename or delete a control point in a dataset](https://knowledge.navvis.com/docs/how-to-rename-or-delete-an-anchor-control-point-in-a-dataset.md) - [How to allow my security firewall to allow uploads to NavVis Cloud](https://knowledge.navvis.com/docs/how-to-allow-my-security-firewall-to-allow-uploads-to-navvis-cloud.md) - [How to extract Multi-Part Zip Files with z01 extension](https://knowledge.navvis.com/docs/how-to-extract-multi-part-zip-files-with-z01-extension.md) - [How to Download Panoramic Images from Your Dataset](https://knowledge.navvis.com/docs/clone-how-to-download-a-panorama-image-from-navvis-ivion.md): Learn how to share panorama images by locating dataset IDs and image numbers using Google Chrome, ensuring privacy while sharing stunning visuals. - [How to exclude some control points from Processing](https://knowledge.navvis.com/docs/excluding-control-points-from-processing.md): This describe how you can deselect or edit the control points that are causing problems. - [Scanning in Reflective Environments](https://knowledge.navvis.com/docs/scanning-in-reflective-environments-doc.md) - [Checklists and Handouts](https://knowledge.navvis.com/docs/checklists-and-handouts.md) - [Changelog](https://knowledge.navvis.com/docs/changelog-1.md) - [Introduction](https://knowledge.navvis.com/docs/introduction-2.md) - [Connecting your NavVis IVION Instance to NavVis IVION Go](https://knowledge.navvis.com/docs/connecting-your-navvis-ivion-instance-to-navvis-ivion-go.md) - [Mobile Device Management](https://knowledge.navvis.com/docs/mobile-device-management.md) - [Site Models](https://knowledge.navvis.com/docs/site-models.md) - [Indoor Maps](https://knowledge.navvis.com/docs/indoor-maps.md) - [How to Connect and Capture 360° Images](https://knowledge.navvis.com/docs/connecting-360-camera.md) - [Exploring an Instance and Selecting Sites](https://knowledge.navvis.com/docs/exploring-an-instance-and-selecting-sites.md): Select sites in the hamburger menu and tap any site to load the map view. - [Interface and Menus](https://knowledge.navvis.com/docs/interface-and-menus.md) - [Site Health](https://knowledge.navvis.com/docs/site-health.md): Green: no problems with the site, Yellow: the site has problems but it can still be loaded, Red: the site cannot be loaded - [Exploring in Map Mode](https://knowledge.navvis.com/docs/exploring-in-map-mode.md) - [Exploring in Panorama Mode](https://knowledge.navvis.com/docs/exploring-in-panorama-mode.md) - [POI Details](https://knowledge.navvis.com/docs/poi-details.md): In NavVis IVION Go, tap on a POI to view the POI name, category, and room. Swipe the POI information sheet up to view additional details. - [Creating a New POI](https://knowledge.navvis.com/docs/creating-a-new-poi.md): Long press anywhere in a panorama or on the map to create a point of interest in NavVis IVION Go. - [Uploading an Image](https://knowledge.navvis.com/docs/uploading-an-image.md): To add an image to a POI in NavVis IVION Go, tap the camera icon in the Create POI dialog. - [Editing an Image](https://knowledge.navvis.com/docs/editing-an-image.md): NavVis IVION Go prompts you to crop images attached to points of interest (POIs) - [Editing a POI](https://knowledge.navvis.com/docs/editing-a-poi.md) - [Searching for POIs](https://knowledge.navvis.com/docs/searching-for-pois.md): The text search in NavVis IVION Go will look for the search term in both title and description text of Points of Interest (POIs) - [Introduction](https://knowledge.navvis.com/docs/introduction-3.md): NavVis has developed our own technology to locate users inside buildings using the visual information provided by their phone's camera. - [Finding Your Position](https://knowledge.navvis.com/docs/finding-your-position.md): To start using visual positioning in NavVis IVION Go, tap the blue button at the bottom of the navigation menu. - [Tracking](https://knowledge.navvis.com/docs/tracking.md): In NavVis IVION Go, a blue dot indicates your location on the map, and the arrow indicates which location you are facing. - [“Indoor Maps: Missing” Error](https://knowledge.navvis.com/docs/indoor-maps-missing-error.md) - [“Positioning is not enabled for the selected site” Error](https://knowledge.navvis.com/docs/troubleshooting-template.md) - [“Panorama image not found” Error](https://knowledge.navvis.com/docs/troubleshooting-template-1.md) - [How to log in using OIDC](https://knowledge.navvis.com/docs/how-to-login-using-oidc.md) - [Introduction](https://knowledge.navvis.com/docs/navvis-ivion-api-documentation.md): Unlock the potential of NavVis IVION with APIs for custom workflows and integration, tailored for developers seeking to enhance 3D spatial data applications. - [Introduction](https://knowledge.navvis.com/docs/overview-of-navvis-ivion-rest-api-documentation.md): Using the NavVis IVION backend API, you can add IoT functionality, make bulk changes to users and access permissions, automatically retrieve and update POI data, etc. - [Logging In](https://knowledge.navvis.com/docs/logging-in.md): Access NavVis IVION data securely with third-party applications through a streamlined authorization process and manage access tokens efficiently. - [JWT Introduction](https://knowledge.navvis.com/docs/jwt-introduction.md): The login method now uses two tokens for enhanced security: a 30-minute access token and a refresh token for obtaining new access tokens. - [JSON Web Token](https://knowledge.navvis.com/docs/json-web-token.md): Follow these steps to implement authentication with a refreshable token: - [Refreshing the Access Token](https://knowledge.navvis.com/docs/refreshing-the-access-token.md): Learn how to refresh your NavVis IVION access token using a refresh token to maintain uninterrupted access and manage expiration effectively. - [Point Streaming API Usage Guide](https://knowledge.navvis.com/docs/point-streaming-api-usage-guide.md): Learn to use the NavVis IVION Point Streaming API for accessing point cloud data, including authorization, downloading, and managing visibility attributes. - [Introduction](https://knowledge.navvis.com/docs/overview-of-navvis-ivion-frontend-api-documentation-1.md): Customize and enhance NavVis IVION with the Frontend API using JavaScript or TypeScript for tailored user interfaces and interactive experiences. - [Getting Started](https://knowledge.navvis.com/docs/getting-started-1.md): Learn how to confirm your NavVis IVION version, set up your development environment, and troubleshoot common issues with our comprehensive guide. - [Sample Applications](https://knowledge.navvis.com/docs/sample-applications-1.md): Download sample applications for the NavVis IVION frontend API - [What is the Sidebar Menu?](https://knowledge.navvis.com/docs/what-is-the-sidebar-menu-1.md) - [What is the Sidebar Menu API?](https://knowledge.navvis.com/docs/what-is-the-sidebar-menu-api-1.md) - [Sidebar Menu Architecture](https://knowledge.navvis.com/docs/sidebar-menu-architecture-1.md): Create dynamic sidebar menu items with icons, templates, and callbacks using standard array methods for enhanced user interaction. - [Creating a Sidebar Menu Modifier Class](https://knowledge.navvis.com/docs/creating-a-sidebar-menu-modifier-class-1.md) - [Creating Icons](https://knowledge.navvis.com/docs/creating-icons.md): In the NavVis IVION Sidebar Menu API, create custom icons using images. - [Creating Menu Items](https://knowledge.navvis.com/docs/creating-menu-items-1.md): Create custom menu items in the NavVis IVION Sidebar Menu API - [Adding Custom Menu Items](https://knowledge.navvis.com/docs/adding-custom-menu-items-1.md): Add custom menu items to the Sidebar menu using the NavVis IVION frontend API - [Configuring NPM and Webpack](https://knowledge.navvis.com/docs/configuring-npm-and-webpack-1.md): NavVis IVION Frontend API: configuring node package manager and webpack - [What is the Context Menu?](https://knowledge.navvis.com/docs/what-is-the-context-menu-1.md) - [Layers](https://knowledge.navvis.com/docs/layers-1.md) - [Creating a Custom Layer](https://knowledge.navvis.com/docs/creating-a-custom-layer-1.md): Create custom layers using the NavVis IVION Frontend API - [Adding a Single Context Menu Entry](https://knowledge.navvis.com/docs/adding-a-single-context-menu-entry-1.md): Add a single context menu entry using the NavVis IVION Frontend API - [Adding Multiple Context Menu Entries](https://knowledge.navvis.com/docs/adding-multiple-context-menu-entries-1.md) - [Programming POI Events](https://knowledge.navvis.com/docs/programming-poi-events.md): Programming Point of Interest (POI) events with the NavVis IVION frontend API - [Routing and Special Zones](https://knowledge.navvis.com/docs/routing-and-special-zones.md): Sample application for the NavVis IVION frontend API. Display an alert whenever a route traverses a site model that has the attribute secure:true. - [Using the IoT Dashboard App](https://knowledge.navvis.com/docs/using-the-iot-dashboard-app-1.md): Build an app to visualize sensor data via MQTT, with alerts for thresholds, using Node.js, TypeScript, and NavVis IVION for a dynamic dashboard experience. - [Domains and Repositories](https://knowledge.navvis.com/docs/domains-and-repositories-2.md) - [Panorama Images Repository](https://knowledge.navvis.com/docs/panorama-images-repository-1.md): Follow these steps to get panorama image metadata in NavVis IVION that is within a particular room and set to be hidden: - [Points of Interest Repositories](https://knowledge.navvis.com/docs/creating-custom-poi-types.md): Learn to create and manage POI types and groups in NavVis IVION, including user permissions, icons, and geofencing for efficient data organization. - [Site Model Repository](https://knowledge.navvis.com/docs/site-model-repository-1.md) - [Introduction](https://knowledge.navvis.com/docs/introduction-9.md): With the client configuration parameters, you can customize the appearance and behavior of NavVis IVION using the NavVis IVION Frontend API. - [Client Configuration Parameters](https://knowledge.navvis.com/docs/client-configuration-1.md): Explore configuration parameters in NavVis IVION, including aliases and URL-only options, to customize your settings effectively. - [Combination of onPoiClick and goToPoi moved to a wrong position](https://knowledge.navvis.com/docs/combination-of-onpoiclick-and-gotopoi-moved-to-a-wrong-position.md) - [How to login with IVION Frontend API](https://knowledge.navvis.com/docs/how-to-login-with-ivion-frontend-api.md) - [How to upgrade the NavVis IVION Frontend API NPM package](https://knowledge.navvis.com/docs/how-to-upgrade-ivion-frontend-api-npm-package.md): Replace the old NavVis IVION NPM (Node Package Manager) package with the latest version - [How to ensure that NavVis IVION fits my corporate identity](https://knowledge.navvis.com/docs/how-to-ensure-that-navvis-ivion-fits-my-corporate-identity.md) - [NavVis IVION Data Converter for TopoDOT®](https://knowledge.navvis.com/docs/navvis-iprj-file-format-converter-manual-copy.md) - [NavVis IVION Connector for Autodesk® Forma Data Management](https://knowledge.navvis.com/docs/navvis-ivion-connector-for-autodesk-construction-cloud.md): Seamlessly connect NavVis IVION with Autodesk Construction Cloud for improved issue tracking and resolution through Basic and Enhanced Sync options. - [Installation Guide to NavVis IVION Connector Setup for Autodesk Forma Data Management](https://knowledge.navvis.com/docs/installation-guide-for-autodesk-forma.md) - [NavVis IVION Add-In for Autodesk® Revit](https://knowledge.navvis.com/docs/navvis-ivion-add-in-for-revit.md) - [Data Workflows Overview](https://knowledge.navvis.com/docs/data-workflows-overview.md) - [Autodesk® ReCap Pro](https://knowledge.navvis.com/docs/recap-pro-by-autodesk.md) - [Desktop Processing Changelog](https://knowledge.navvis.com/docs/navvis-mapping-changelog.md) - [Introduction to NavVis Desktop Processing](https://knowledge.navvis.com/docs/introduction-to-desk-top-processing.md) - [Technical Support for Desktop Processing](https://knowledge.navvis.com/docs/technical-support.md) - [What specifications does a desktop computer need for desktop processing?](https://knowledge.navvis.com/docs/hardware-requirements-1.md): Optimize your NavVis dataset processing with a certified Ubuntu 22.04 workstation. Learn about RAM, CPU, and disk space requirements for setup. - [Installing the NavVis Desktop Processing Software](https://knowledge.navvis.com/docs/installing-the-navvis-desktop-processing-software.md) - [Updating the NavVis Desktop Processing Software](https://knowledge.navvis.com/docs/updating-the-navvis-desktop-processing-software.md) - [Managing Desktop Processing Licenses](https://knowledge.navvis.com/docs/managing-desktop-processing-licenses.md) - [Migrating System Data from Ubuntu 18.04 to Ubuntu 22.04](https://knowledge.navvis.com/docs/migrating-system-data-ubuntu-1804-to-ubuntu-2204.md) - [NavVis License Questions and Answers](https://knowledge.navvis.com/docs/navvis-license-questions-and-answers.md) - [Introduction](https://knowledge.navvis.com/docs/introduction-6.md) - [Understanding the UI and Settings](https://knowledge.navvis.com/docs/understanding-the-ui.md) - [Creating a SiteMaker Project](https://knowledge.navvis.com/docs/creating-a-sitemaker-project.md) - [Opening an Existing Project](https://knowledge.navvis.com/docs/opening-an-existing-project.md) - [A Processing Walkthrough](https://knowledge.navvis.com/docs/a-processing-walkthrough.md) - [Transferring Data to a Desktop](https://knowledge.navvis.com/docs/transferring-data-to-a-desktop.md) - [Web Processing](https://knowledge.navvis.com/docs/web-processing-1.md) - [Control Point File Requirements and Formats](https://knowledge.navvis.com/docs/control-points-reqs.md) - [Checking Control Point Errors after Processing](https://knowledge.navvis.com/docs/checking-control-point-errors-after-processing.md) - [Point Cloud Formats and Settings](https://knowledge.navvis.com/docs/point-cloud-settings-1.md) - [Panorama Settings](https://knowledge.navvis.com/docs/panorama-settings-1.md) - [Operator Mask for Panorama Images](https://knowledge.navvis.com/docs/operator-mask-for-panorama-images.md) - [Creating a Custom Operator Mask](https://knowledge.navvis.com/docs/creating-a-custom-operator-mask-in-gimp.md) - [Custom Arguments](https://knowledge.navvis.com/docs/custom-arguments.md) - [Dynamic Object Filtering](https://knowledge.navvis.com/docs/dynamic-object-filtering.md) - [Recorded Datasets](https://knowledge.navvis.com/docs/recorded-data.md) - [Post-Processed Data](https://knowledge.navvis.com/docs/post-processed-data.md) - [Web-Processed Data](https://knowledge.navvis.com/docs/web-processed-data.md) - [Generated Artifacts for each Dataset](https://knowledge.navvis.com/docs/dataset-artifacts-1.md) - [Capture Location Info Files](https://knowledge.navvis.com/docs/capture-location-info-files.md) - [Mapping Path](https://knowledge.navvis.com/docs/mapping-path.md): For every dataset , the file trace.csv contains position, orientation, and magnetic field information in frequent intervals. This is an example of what the file looks like and what they mean. - [Panorama Image Poses](https://knowledge.navvis.com/docs/panorama-image-poses.md) - [Quality Map](https://knowledge.navvis.com/docs/quality-map.md) - [Error: No valid license for device Gx-xxx found](https://knowledge.navvis.com/docs/error-no-valid-license-for-device-gx-xxx-found.md) - [Desktop processing error 'data authentication failed for file certain.bag'](https://knowledge.navvis.com/docs/desktop-processing-error-data-authentication-failed-for-file-certainbag.md): Re-copy the raw data or update the desktop processing software to the latest version. - [Desktop processing fails with 'utf-8' codec can't decode byte](https://knowledge.navvis.com/docs/desktop-processing-fails-with-utf-8-codec-cant-decode-byte.md) - [Troubleshooting error: Package system is broken or has dependencies](https://knowledge.navvis.com/docs/package-system-is-brokenunmet-dependencies-error-message-troubleshooting.md) - [Post-processing fails after updating Desktop Processing Software](https://knowledge.navvis.com/docs/post-processing-fails-after-updating-desktop-processing-software.md): After every update of the software, a restart of the Ubuntu system is necessary to reset all dependencies and links correctly that have been changed from the old to the new version. - [Point cloud has incomplete or missing data](https://knowledge.navvis.com/docs/point-cloud-has-incompletemissing-data.md) - [Some control points are not aligned or not found error message](https://knowledge.navvis.com/docs/some-control-points-are-not-aligned-or-not-found-error-message.md) - [Troubleshooting Non-zero exit status 137](https://knowledge.navvis.com/docs/non-zero-exit-status-137-troubleshooting.md) - [Post Processing interrupts without error message](https://knowledge.navvis.com/docs/post-processing-interrupts-without-error-message.md) - [My point cloud does not have any colors](https://knowledge.navvis.com/docs/why-is-my-pointcloud-not-colored.md) - [Post-Processing fails with Unknown error (exit code: 2)](https://knowledge.navvis.com/docs/post-processing-fails-with-unknown-error-exit-code-2.md) - [How to Resolve GRUB Shell and Kernel Issues in Ubuntu OS](https://knowledge.navvis.com/docs/ds-fixing-grub-shell-and-kernel-issues-in-ubuntu-os.md) - [Can I use measured GPS coordinates in mapping / processing?](https://knowledge.navvis.com/docs/can-i-use-measured-gps-coordinates-in-mapping-processing-2.md) - [How are square meters calculated for On-Premise Desktop Processing licenses?](https://knowledge.navvis.com/docs/how-are-sqm-calculated-for-on-premise-iv-license.md) - [Support for fixing processing errors](https://knowledge.navvis.com/docs/support-for-fixing-processing-errors-1.md) - [How to use Global Coordinates](https://knowledge.navvis.com/docs/how-to-use-global-coordinates.md) - [How to install Ubuntu 22.04](https://knowledge.navvis.com/docs/how-to-install-ubuntu-2204.md) - [How to install Desktop Processing Software without Ubuntu GUI](https://knowledge.navvis.com/docs/how-to-install-desktop-processing-software-without-ubuntu-gui.md) - [How to transform local panorama locations to a global georegistered coordinate system](https://knowledge.navvis.com/docs/how-to-transform-local-panorama-locations-to-a-global-georegistered-coordinate-system.md) - [How to convert a point cloud produced in SiteMaker to another file format](https://knowledge.navvis.com/docs/how-to-convert-a-pointcloud-produced-in-sitemaker-to-another-file-format.md) - [How to install specific version of NavVis Desktop Processing Software](https://knowledge.navvis.com/docs/how-to-install-on-premise-navvis-m6-desktop-processing-software.md) - [How to use global coordinates on desktop processing](https://knowledge.navvis.com/docs/how-to-use-global-coordinates-on-desktop-processing.md) - [How to Adjust Your NavVis Subscription Licenses](https://knowledge.navvis.com/docs/user-guide.md): How to maintain and adjust your NavVis subscription licenses - [Glossary](https://knowledge.navvis.com/docs/glossary-2.md) - [Acronyms](https://knowledge.navvis.com/docs/acronyms.md) - [How to manage user roles in the NavVis Portal](https://knowledge.navvis.com/docs/how-to-manage-user-roles-in-the-navvis-portal.md) - [How do I change my login password on NavVis Portal](https://knowledge.navvis.com/docs/how-do-i-change-my-login-password-on-navvis-portal.md) - [Chatbot Disclaimer](https://knowledge.navvis.com/docs/ai-disclaimer.md) - [Where can I see which of my NavVis devices are eligible for recent NavVis System Software updates](https://knowledge.navvis.com/docs/where-can-i-see-which-of-my-navvis-devices-are-eligible-for-recent-navvis-system-software-updates.md) - [Where do I find the necessary NavVis device credentials for the NavVis Desktop Processing Software installation](https://knowledge.navvis.com/docs/where-do-i-find-the-necessary-navvis-vlx-and-m6-device-credentials-for-the-navvis-desktop-processing-software-installation.md) - [How do I receive NavVis software release notes](https://knowledge.navvis.com/docs/how-do-i-receive-navvis-software-release-notes.md) - [How to replace an M3 BIOS battery](https://knowledge.navvis.com/docs/replacing-an-m3-bios-battery.md) - [Everything You Need to Know About Visual Odometry](https://knowledge.navvis.com/docs/everything-you-need-to-know-about-visual-odometry.md) - [Everything you need to know about 3D mobile mapping](https://knowledge.navvis.com/docs/everything-you-need-to-know-about-3d-mobile-mapping-technical-blog.md) - [What is lidar? How does it work?](https://knowledge.navvis.com/docs/what-is-lidar-how-does-it-work-technical-blog.md) - [Is lidar or photogrammetry better for building capture?](https://knowledge.navvis.com/docs/is-lidar-or-photogrammetry-better-for-building-capture-technical-blog.md)