Upload of e57 failed - corrupted file

Updated on Nov 5, 2025

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Article summary

Issue description

Upload of e57 file fails.

Check the log file for:

2019-10-10 10:21:50.691 /ts.iv INFO 27530 --- [tp1508646930-56] d.n.i.c.service.ChunkUploadServiceImpl : <VM_Empty_All_Cleaned_SCENE_Se57.e57>: starting new upload

2019-10-10 10:22:47.778 /ts.iv ERROR 27530 --- [tp1508646930-16] OAuth2AuthorizationRequestRedirectFilter : Authorization Request failed: org.eclipse.jetty.io.RuntimeIOException: java.io.IOException: Incomplete Multipartorg.eclipse.jetty.io.RuntimeIOException: java.io.IOException: Incomplete Multipart

Troubleshooting Procedure

To verify the integrity of your e57 file, try to open it in another software (e.g. CloudCompare). If the file is corrupted in some way, it won't be displayed in other tools.
Check that the file name does not contain any non-UTF characters or spaces. Apostrophes and other characters will likely cause issues when included in the file name.

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