Note: To update the NavVis system software you need a NavVis MLX license subscription.
You can update the System Software from the Help menu or the Settings menu.
Before you begin, connect the device to the internet via an Ethernet cable and using the Ethernet Port.
To update your device, perform the following procedure:
From the Home Screen, tap the Settings
icon.Tap Check for updates.
If there is a new version available, the screen displays the following. Tap Update and restart.
The screen displays that it is downloading and installing the new version.
The following screen will be displayed. Click on Restart now, or the device will automatically restart after 5-seconds.
Note: If the software of the device is older than three months, a reminder message and notification badge (red dot over the Settings icon) displays on the screen. If you tap NOT NOW on the reminder message, the reminder message will close, but the notification badge will remain until you update the System Software.
FAQ
Do I need a license to update the NavVis system software?
Yes, you need a NavVis MLX license subscription to update the system software.
How can I access the software update feature?
You can update the system software from the Help menu or the Settings menu.
What should I do before starting the update process?
Before you begin, connect the device to the internet via an Ethernet cable using the Ethernet Port.
What steps do I need to follow to update my device?
From the Home Screen, tap the Settings icon, then tap Check for updates. If a new version is available, tap Update and restart.
What happens if my device's software is older than three months?
If the software is older than three months, a reminder message and a notification badge will display on the screen.
Can I ignore the reminder message for the software update?
Yes, you can tap NOT NOW on the reminder message to close it, but the notification badge will remain until you update the system software.
Will my device restart automatically after the update?
Yes, after the update, you can click on Restart now, or the device will automatically restart after 5 seconds.