Note: To update the NavVis system software you need a NavVis device license subscription.
You can update the System Software from the Help menu or the Settings menu.
Before you begin, connect the device to the internet via an Ethernet cable and using the Ethernet Port.
To update your device, perform the following procedure:
From the Home Screen, tap the Settings
icon.Tap Check for updates.
If there is a new version available, the screen displays the following. Tap Update and restart.
The screen displays that it is downloading and installing the new version.
The following screen will be displayed. Click on Restart now, or the device will automatically restart after 5-seconds.
Note: If the software of the device is older than three months, a reminder message and notification badge (red dot over the Settings icon) displays on the screen. If you tap NOT NOW on the reminder message, the reminder message will close, but the notification badge will remain until you update the System Software.
FAQ
What is required to connect my NavVis device to the internet for an update?
You need to connect the device to the internet using an Ethernet cable through the Ethernet Port.
How will I know if an update is available for my NavVis device?
You can check for updates by tapping 'Check for updates' in the Settings menu.
What should I do if I see a notification badge on the Settings icon?
The notification badge indicates that your software is older than three months, and you should consider updating it.
Is there a way to manually initiate the update process?
Yes, you can manually initiate the update by going to the Settings icon and selecting 'Check for updates'.
What happens during the update process on my NavVis device?
The device will download and install the new version, and you will have the option to restart immediately or wait for an automatic restart.