'The directory 'srvdatadatasets_rec' does not exist' troubleshooting

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Introduction

Problem description

An error message is displayed on screen. The core of the error message is The directory '/srv/data/datasets_rec' does not exist>

Troubleshooting procedure

1 Check the SSD is correctly inserted

Check that he SSD is inserted correctly into the correct slot.

2 The datasets_rec folder is missing

Note: The following instructions make use of Ubuntu's terminal on the device, f you are not experienced using Ubuntu, contact supprt@navvis.com.

Note: The folder for the SSD drive is under /srv/. Perform the following only on the device itself. On workstations the SSD can be located under other paths.

Check in the following path /srv/ to see if data/datasets_rec folder exists. If not, create the datasets_rec folder manually, either using the terminal or the GUI. Remember to set up the permissions correctly for the data folders:

  1. Create a folder manually in the terminal:

    mkdir -p /srv/data/datasets_rec

  2. Add the correct permissions to the folder.

    sudo chmod -R 755 /srv/data

  3. Check if the /srv/data folder exists, if not use the command nv_setup-data-disk, which will automatically set up the essential folder structures, as well as the permissions. Example of usage:

    sudo nv_setup-data-disk /srv -y


FAQ

What does the error message indicate?

The error message indicates that the directory '/srv/data/datasets_rec' does not exist.

How can I check if the SSD is correctly inserted?

You should check that the SSD is inserted correctly into the correct slot.

What should I do if the datasets_rec folder is missing?

You can create the datasets_rec folder manually using the terminal or the GUI.

What command do I use to create the datasets_rec folder in the terminal?

You can use the command 'mkdir -p /srv/data/datasets_rec' to create the folder.

How do I set the correct permissions for the data folders?

You can set the correct permissions using the command 'sudo chmod -R 755 /srv/data'.

What if the /srv/data folder does not exist?

If the /srv/data folder does not exist, you can use the command 'sudo nv_setup-data-disk /srv -y' to set up the essential folder structures and permissions.