- 08 Mar 2024
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Repairs
- Updated on 08 Mar 2024
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Discontinue using your NavVis VLX if it is not working correctly or you suspect a component is damaged. This advice also applies if an accessory such as the belt or a battery is damaged.
Submit a service request with your local NavVis reseller or NavVis Support at support@navvis.com if purchased directly. Please include a detailed description, screenshots and/or pictures with your report as best as possible.
Technically trained personnel will advise you on the different options, duration, costs, and possible location of the required Repair service.
Note: Each purchased device comes with 1-year warranty unless agreed otherwise.
Regulations on product warranty provided by can be found in our GENERAL TERMS AND CONDITIONS (GTC) https://www.navvis.com/hubfs/documents/GTCD.pdf