Troubleshooting NavVis VLX SSD not found error

Introduction

Problem description

The following error will display if the SSD is not fully inserted, incorrectly formatted, or corrupted

Troubleshooting procedure

1. Ensure that the SSD is properly inserted into the slot on the NavVis VLX. Check the SSD is fully inserted and tap Retry. 

2. Check that the SSD is correctly formatted. Open Disk Utility and check that the format is exFAT or Ext4. Ensure that the SSD is named "data" and not "DATA". To format your SSD, refer to Formatting an SSD card. 

Advanced troubleshooting

1. Connect the SSD via cable to the USB slot in the VLX and check if the SSD is operational. 

2. If the SSD has never been used in a NavVis VLX, open a terminal and run navvis-mapping-ui to open the Mapping UI and setup the needed folders on the SSD. Rename the SSD "data" via the Disk utility.