Troubleshooting NavVis VLX SSD not found error
- 28 Feb 2024
- 1 Minute to read
- Print
- DarkLight
- PDF
Troubleshooting NavVis VLX SSD not found error
- Updated on 28 Feb 2024
- 1 Minute to read
- Print
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Introduction
Problem description
The following error will display if the SSD is not fully inserted, incorrectly formatted, or corrupted
![](http://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/troubleshooting-navvis-vlx-ssd-not-found-error-image-iiw4fbqw.png?sv=2022-11-02&spr=https&st=2024-09-08T02%3A18%3A18Z&se=2024-09-08T02%3A28%3A18Z&sr=c&sp=r&sig=4XaCM%2B7DSEVyqz9DzuIBX0ulggsNd6K0SsEqkhy3CoI%3D)
Troubleshooting procedure
Ensure that the SSD is properly inserted into the slot on the NavVis VLX. Check the SSD is fully inserted and tap Retry.
Check that the SSD is correctly formatted. Open Disk Utility and check that the format is exFAT or Ext4. Ensure that the SSD is named "data" and not "DATA". To format your SSD, refer to Formatting an SSD card.
Advanced troubleshooting
Connect the SSD via cable to the USB slot in the VLX and check if the SSD is operational.
If the SSD has never been used in a NavVis VLX, open a terminal and run navvis-mapping-ui to open the Mapping UI and setup the needed folders on the SSD. Rename the SSD "data" via the Disk utility.
Was this article helpful?