Instance Management Screen

To get to the Instance Management screen use your admin credentials and log into https://iv.navvis.com/

Reset Instance Password

To retrieve a password, perform the following procedure.

1. Click the Reset button in the Instance Management > Reset Instance Password area.

   

Stop and Restart Instance

To restart the instance, perform the following procedure.

1. Click the Stop button in the Stop Instance area.

   

A confirmation screen is displayed.

2. Click Stop Instance.

3. The instance will stop, wait a brief moment and the Restart button will display.

4. Click the Restart button in the Restart Instance area.

   

During the stop and restart process:

• No data is lost.

• Uploads/downloads will be terminated.

• Jobs (e.g. map generation, etc.) will be terminated.

Refer below for a video showing the procedure.

View Instance Information

In the Instance Information area you can see the current information about your instance.

• Instance name.

• The URL of the instance.

• The geographical region that the instance resides.

• The maximum area.

• The maximum size in GB.

• The status of the instance (stopped, starting, started, online).

Rename Instance

In the Instance Information area, you can change the name of your instance to adjust the welcome text string in NavVis IVION.

Note: changing the instance name does not change the URL.

1. Enter a new name for the instance under Instance name.

2. Click Save.

View Subscription Details

In the Subscription Details area you can see information on your current plan, the date of subscription renewal and how you can renew the plan.

Instance Software Information

Under Instance Software Information, you can see the current software version and the software update settings. For more information on updating, see Updating the Instance Software

View Instance Status History

On the right side of the screen is the history of the status of your instance

The following table shows a description of each status