There are three admin roles:
Instance Admin
An instance admin has the same rights as a global admin, but can additionally access the NavVis Cloud instance management dashboard where they can create, activate, and remove instances. The instance admin can be the same as the global admin or the instance admin can assign another global admin. If you are using Enterprise or an on-premise installation, this role is not applicable.
Global Admin
A global admin is the manager of an instance and has access to all Sites and site content. A global admin can add, delete and edit users, and can assign site and global admins.
Site Admin
A site admin has full access to their sites' content and can manage user permissions for the specific sites they are assigned to. A user can be a site admin of multiple sites.
Learn more about user roles in Managing User Groups.
What is the difference between an Instance and a Site?
Instance: An instance is an individual copy of the NavVis IVION software running on the NavVis IVION Cloud server, which you can open through a dedicated URL. In one instance, you can have multiple sites.
Site: A site is a grouping of Datasets and users. Datasets are added to an individual site, and each site has specific user permissions and a unique URL. The processing and set up workflows take place at the site level and datasets cannot be moved between sites afterwards.
FAQs
What admin roles are available in NavVis?
There are three main admin roles:
Instance Admin
Global Admin
Site Admin
What is an Instance Admin?
An Instance Admin has full access to the NavVis Cloud instance management dashboard. They can:
Create, activate, and remove instances
Assign global admins
Note: This role is only available for NavVis Cloud users. It does not apply to Enterprise.
What is a Global Admin?
A Global Admin manages the entire instance. They can:
Access all sites and content
Add, remove, and edit users
Assign both site and global admin roles
What is a Site Admin?
A Site Admin manages content and user permissions for the specific site(s) they are assigned to.
A user can be a Site Admin for multiple sites
Site Admins have full control over their assigned sites but not over the entire instance
Can the same person have multiple admin roles?
Yes. A user can hold multiple roles, such as being both a Global Admin and Site Admin, or being an Instance Admin and Global Admin if applicable.
Can an Instance Admin assign other admins?
Yes. The Instance Admin can assign another user as a Global Admin.
Where can I learn more about user roles and permissions?
For detailed role management instructions, refer to the Managing User Groups documentation in the NavVis support materials.