“Indoor Maps: Missing” Error

Issue Description

The following error message is displayed:

Troubleshooting procedure

If the error "Indoor Maps: missing” is displayed, generate the map within NavVis IVION.

Drag down the list to refresh the Site List View or close the site list view and re-open it:

  • Go back to instance view and select the instance again.

  • If there are no other loadable sites on any instance, close the app and re-open it.

  • If there is a loadable site available: go to that site and then navigate back.