How to Set Up NavVis Remote Support from the device screen
- 21 Dec 2023
- 1 Minute to read
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How to Set Up NavVis Remote Support from the device screen
- Updated on 21 Dec 2023
- 1 Minute to read
- Print
- DarkLight
- PDF
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It is often beneficial for the NavVis support team to remotely connect to your device for a deeper investigation and check-up if there is a software or hardware issue on your NavVis device.
This video shows you how to start a remote session from the screen of the device.
Pre-requisites
Turn on your NavVis VLX and ensure that the device is connected to a stable network via ethernet, Wi-Fi, or hotspot.
Procedure
Further support
If you still require further support, please contact support on support@navvis.com.
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