How to install specific version of NavVis Desktop Processing Software

  • Updated on Sep 30, 2025
  • Published on Dec 4, 2024
  • 1 minute(s) read
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Introduction

This document describes how to install an on-premise software package of a specific version.  This is sometimes needed, if your you no longer have a valid SSL/DPL pair for updates from our repo, but the desktop processing software installed on your workstation is corrupted, or falsely updated to a newer version.

safety-image-h152fgfpNote: There can only be 1 single NavVis Desktop Processing SW installed on each Ubuntu OS.

Scope

On computers that require installation of NavVis Desktop Processing SW of a specific version.

Procedure

Determine the Processing Software Version

  1. Check your NavVis Desktop Processing License (DPL) in the support portal.

  2. Download the license file and send it to support@navvis.com and request an offline desktop software package.  More information can be found Managing Desktop Processing Licences.

    If you have issues finding the DPL, contact support@navvis.com with the NavVis device serial number and the previous software version that worked on your computer.

Download the offline desktop software package

  1. A link to download the NavVis Desktop Processing Software will be sent to you from our support team.

  2. Download the file using the link provided, when it opens, it looks like this on your Ubuntu machine:

Installation Steps

  1. Move the downloaded .tar.gz compressed file into the Desktop,

  2. Right-click on the application icon and select Extract Here.

For terminal-only users without UI access, e.g. on a server, use the following command to extract the .tar file: 

tar -xvzf ~/Desktop/install-navvis-stable-desktop-<version>.tar.gz

  1. After the extraction, it will create three separate files. Right-click on the greyed out .desktop file icon, and select Allow Launching from the drop down menu.

  1. The icon will then be colored indicating that the application can be launched, double-click on the icon to start the installation process.

  1. The computer’s sudo password will be asked first:

  1. Choose OK or Yes to the end user agreements to complete the installation.

  2. Use the Tab key to switch between Yes and No and the Enter key to confirm selection.

  1. Once the installation is complete, you will see the following lines prompting you press Enter to exit the installation application, and to reboot the computer.

  1. Reboot the workstation before you verify the installation status and start processing.

  2. You can verify if the NavVis Desktop Processing Software was successfully installed in the correct version, by opening SiteMaker and navigate to Help>Version:

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