NavVis
navvis-diagnosis
  • 30 Jan 2024
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navvis-diagnosis

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Article summary

To support the troubleshooting process, the navvis-mapper package includes navvis-diagnosis, a utility that gathers system information and helps diagnose the most common errors.

  • If your environment is set up correctly, navvis-diagnosis can be called directly from the command line.

  • By default, navvis-diagnosis is available under /opt/NavVis/mapper/share/navvis_scripts/navvis-diagnosis.

  • Otherwise, you can locate it using locate navvis-diagnosis.

Options

Usage: navvis-diagnosis [options] 

Options:
 -h,--help            Show this screen.
 -s,--system          Checks the system configuration
 -r,--repo,--repos    Checks active APT repositories
 -R,--ros             Checks ROS configuration
 -n,--navvis          Checks NavVis' software
 -p,--packages        Checks package status of NavVis' software
 -e,--env             Checks environment variables
 -O,--openGL          Used to show OpenGL information about the video card. Needs to install the mesa-util package to use it.

 -d|--detailed|--full Performs all checks and logs more details. Produces lengthy output.
 -a,--all             Performs most of the checks: Same as --system --repos --packages --ros --navvis --env
 --output=file.log    Write to specified file instead of stdout.

If no arguments are specified a subset of checks from --ros --navvis --env is done.
For support please run this script via 'navvis-diagnosis --full --output=diag.log' and send the file 'diag.log' to support@navvis.com

Note: If no arguments are specified, a subset of checks from --ros --navvis --env will be done.

For support requests, run:

navvis-diagnosis --all --output=NavVis-diagnosis.log && gzip --best NavVis-diagnosis.log

This creates an archive NavVis-diagnosis.log.gz that contains a diagnosis file with system information, as well as information about the NavVis packages and the environment.


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