Help and Assistance

Each new device purchased includes a set of accessories, as described here: h ttps://knowledge.navvis.com/docs/contents-of-the-shipping-box. An extra MLX battery and MLX charger can be purchased with the initial device and packed within the same...

NavVis MLX Help Menu From the NavVis MLX Home screen, tap the Help Button   at the top right of the screen to open the help menu. The following menu options are available: About this MLX. Remote Support. Save Logs. ...

The Device Log Files contain the hardware and the system activities of the past few days and weeks, these are essential for the support team to analyze any device issues your device may have. Send these log files to support@navvis.com for analy...