Where do I find the necessary NavVis VLX and M6 device credentials for the NavVis Desktop Processing Software installation

Applies to: NavVis VLX/M6, Desktop Processing software v.2.11 and above 

You can find all the NavVis VLX/M6 System Software licenses credentials for your company in this link. For an installation, you only need to enter the credentials of one of your owned NavVis VLX/M6 devices that has an annual license for NavVis Desktop Processing Software updates and an annual license for NavVis System Software updates.  The credentials will look like this: 

<serial-number>@device.navvis.com <password>

For example,  G8-000@device.navvis.com <12 character password>

Only a company's Account Administrator within the NavVis portal has access to the licenses. You can find more information on the Account Administrator and other user roles in this article.