Troubleshooting

Introduction Purpose Once data has been successfully processed with NavVis IVION Processing , the data needs to be transferred from Cloud Storage to Instance Storage . The procedure for transferring data is explained in Adding Processed Data ...

Introduction Problem description This procedure describes how to correct an issue where the Point cloud only displays the basement floor, despite multiple attempts at reprocessing. Figure 1: Only lower or partial data is present Specificall...

Introduction Problem description After adding an control point file to a cloud processing job, an error message is display: Some of your control points are misaligned. Don't use these points for processing if a mistake was made while measuring t...

Introduction Purpose This document contains information about missing data in the statistical data fields once you have uploaded your scanned content. Missing data in the columns and constant spinning wheel Shown below is an example of missing d...

Problem The point cloud in cut datasets look totally mixed up, the colors are chaotic and the panoramas are not aligned with the point cloud. Solution This happens, when the dataset is cut exactly at the triggering time. Then some cam pictures ar...

Introduction Problem description The processing job for one or multiple Dataset s failed. Open up the tasks in the job by clicking on the arrow on the right. You can now identify, which particular datasets failed during processing. Scope ...

Introduction Problem description The following error message displays in the processing log file. This is because there are two bags in the bags directory with IMU and other data that were recorded at the same time. Processing tries to use them ...