Processing job failed - what to do
  • 10 Sep 2024
  • 1 Minute to read
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Processing job failed - what to do

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Article summary

Introduction

Problem description

The processing job for one or multiple Datasets failed.

Open up the tasks in the job by clicking on the arrow on the right. You can now identify, which particular datasets failed during processing.

Scope

Solution applies to: NavVis IVION Processing

Troubleshooting procedure

  1. Download the logs by clicking on the three dots on the right side and choosing "Download logs".

  2. Attach the downloaded zip-files and send to Support@navvis.com


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