Processing failed with Error Code 24

Issue description

The following error message displays in the processing log file. This is because there are two bags in the bags directory with IMU and other data that were recorded at the same time. Processing tries to use them both, which causes the error.

{ "failureReason": { "ErrorCode": 24, "Message" : "Post-Processing failed.", "Action" : "PostProcessing" } }

Scope

This solution applies to SiteMaker/NavVis IVION Processing.

Troubleshooting procedure

Caution: Whenever you edit raw data files, make a backup first.

1. Before you upload the Dataset, open the raw data file.

2. Check the bag folder for duplicate Bag files in the datasets_rec/2022-XXXX-XXXX/internal/bags.

3. Move (or delete) the Bag file (bag_2021-XX-XX-XX-XX-XX_0.bag) that has fewer data from that directory to a backup location.