Network request failed Server Error (500) Handler dispatch failed; nested exception is javalangOutOfMemoryError Java heap space

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Issue description

There is a error displayed when moving round the 3D view:

Network request failed: Server Error (500) Handler dispatch failed; nested exception is java.lang.OutOfMemoryError: Java heap space 

Troubleshooting procedure

When you edit a POI in NavVis IVION, and paste content like this, data is extracted and content is separated into files that are uploaded to the POI. Customers may have imported the POIs via JSON or CSV or the REST API where we do not have this logic in place.

There is a maximum content size limit for POI descriptions - which means it's going to download 40 MB of data. So in order to fix this issue, they should remove the embedded images from the POIs and either upload them to the POIs in the POI Editor or host the images somewhere else.