FAQs

On 28th May 2024 NavVis announced that it would be transitioning to a more efficient point cloud format, resulting in approximately 40% savings in dataset space and improving the overall performance once the migration is finished. This FAQ article a...

It can happen that sites within NavVis IVION will still consume IVION Storage even though you deleted all data and published the changes. This happens because of temporary files which are still being hosted on the server e.g. incomplete uploads, PO...

There are two options for long term storage. 1 Archive the data If you deactivate a NavVis instance, you will not be charged hosting fees, but the instance data will not be stored in the cloud. To archive the instance, download the archive bundle...

Currently NavVis IVION displays the following usage statistics: Last activity for user: The date (time) when a user was last active in NavVis IVION can be accessed in the User Management from NavVis IVION: https://knowledge.navvis.com/docs/ma...

We use the right-handed, North-Easting coordinate system when inputting the measured control point values. Same as the comments in the anchor_poses.txt: # IMPORTANT: Geodetic coordinates are usually in a left-handed coordinate system whereas mat...

Cloud Storage: IVION Processing Cloud Storage displays the storage size of all the Dataset s uploaded (recorded data) and processed in NavVis IVION Processing and NavVis IVION Processing Enterprise. You can view the cloud storage under Data...

IVION Instance : An instance is an individual copy of the NavVis IVION software running on the NavVis Cloud server, which you can open through a dedicated URL. In one instance, you can have multiple sites. Site : A site is a grouping of Da...

The following sections show the changelog history of IVION Version 11.0.4  Release Date: January 11th, 2024  Fixed  Running jobs such as Crop & Download.  Version 11.0.3 Release Date: January 10th, 2024 Improved...

You cannot move the position of the marker, but you can select another dataset as the reference dataset. The dataset rotates according to the center of rotation, which is the white marker in in the screenshot below. The position of the marker is de...

The different packages are limited based on the number of panoramic images that can be used in an instance. Why use panoramic images instead of square meters? The number of panoramic images in an instance represents the area that was intended to...

This is likely a cache issue, which can be solved by deleting the cache. If the NavVis IVION Instance in the browser is not the same as the instance which is on the server, it is most likely a cache problem. Deleting the cache will solve this syn...

33.5 MP The maximum panorama resolution in NavVis IVION is 33.5 MP. This is a decision based on optimization.

Introduction Customer incorrectly named the instance and asked if this can be corrected. It is possible to change the name of the instance but not the underlying URL.  Procedure You can change the name of the instance in the NavVis Cloud ...

Introduction Purpose In outdoor mappings, sometimes user has GPS measured coordinates, can one easily use that with IMMS during mapping or afterwards in post-processing? Scope Solution applies to: < Navvis processing software, on-prem & c...