Desktop processing error 'data authentication failed for file certain.bag'

Introduction

Problem description

During desktop processing the following error message is displayed

Verifying dataset...
Error: Data authentication failed for file: /media//datasets_rec/datasets_rec/2021-04-13_11.06.19/internal/bags/bag_2021-04-13-11-06-24_0.bag
ERROR: Verification failed.

Scope

This procedure refers to NavVis On-Premise Desktop Processing

Troubleshooting procedure

1 Raw data was not successfully copied

Copy the data from the original SSD to your workstation again, safely remove the SSD after copying and then reprocess the data.

2 Desktop processing software version is lower than the recorded system software version

Update the Desktop Processing software to the latest version, to avoid versioning issue in the post-processing.