https://knowledge.navvis.com/docs OverviewUse this application when you integrate IVION point clouds, panoramas or maps into your own software and want working code to start from. You need access to an IVION instance with API access. Run the application to see the streaming APIs in action, and read its source code to see how each step of the usage guides is implemented.The application shows the point clouds, panoramas and maps of a site together in one 3D scene in site coordinates. It consists of two parts:libivion: a C++ librar ... Tue, 03 Nov 2026 16:42:47 GMT NavVis IVION API > IVION Backend API https://knowledge.navvis.com/docs/ivion-streaming-api-sample-application https://knowledge.navvis.com/docs/ivion-streaming-api-sample-application OverviewUse this specification when your application reads panorama tiles or map tiles from IVION. Follow it to find and download individual files in an NVR archive with HTTP Range requests.The NavVis Archive format (.nvr) is a random-access container for many small files. IVION stores each panorama in one .nvr file, and each map (usually one floor) in one .nvr file. The index of an archive is at its end: a client reads the index once and can then download any file in the archive with a single H ... Tue, 03 Nov 2026 16:42:39 GMT NavVis IVION API > IVION Backend API https://knowledge.navvis.com/docs/nvr-file-format-specification https://knowledge.navvis.com/docs/nvr-file-format-specification OverviewUse this guide when you want to show the maps of an IVION site in a third-party application. You need access to an IVION instance with a site that contains maps. Follow this guide to download map tiles and place them in the site coordinate system, aligned with panoramas and point clouds.These are the floor maps that IVION generates from the scan data, not street-level base maps.Note:You download map files with pre-signed URLs from the IVION API, in the same way as point cloud files in th ... Tue, 03 Nov 2026 16:42:31 GMT NavVis IVION API > IVION Backend API https://knowledge.navvis.com/docs/map-streaming-api-usage-guide https://knowledge.navvis.com/docs/map-streaming-api-usage-guide OverviewUse this guide when you want to show IVION panoramas in a third-party application. You need access to an IVION instance with a site that contains panoramas. Follow this guide to download panorama tiles and depth images and place them in the site coordinate system, aligned with point clouds and maps.Note:You download panorama files with pre-signed URLs from the IVION API, in the same way as point cloud files in the Point Streaming API Usage Guide.Each panorama is stored in a single NVR ar ... Tue, 03 Nov 2026 16:42:25 GMT NavVis IVION API > IVION Backend API https://knowledge.navvis.com/docs/panorama-streaming-api-usage-guide https://knowledge.navvis.com/docs/panorama-streaming-api-usage-guide OverviewThis guide describes how to consume the IVION Point Streaming API from a third-party application. It covers the relevant webservice endpoints and the details about the binary Point cloud format used by IVION.Note:All the information provided in this guide is applicable only to IVION version 11.9.5 or newer.Point cloud files are accessed via pre-signed download URLs obtained from the IVION API. These URLs point to AWS CloudFront.The streaming APIs require API access, which is included in ... Tue, 03 Nov 2026 16:42:17 GMT NavVis IVION API > IVION Backend API https://knowledge.navvis.com/docs/point-streaming-api-usage-guide https://knowledge.navvis.com/docs/point-streaming-api-usage-guide Edit a POI to change its details or add more information.Note: Users who belong only to the EVERYONE group can view POIs but not edit them. The POI's creator or a site administrator must give your user group edit access. Site administrators can always edit a POI.Find the POI in the view, or use the topbar Search to search by name or description.Select the POI and click Edit in its details panel. The Edit POI dialog opens with two tabs: Basic and Advanced.Edit a POIFor routing to a POI, see Routi ... Fri, 30 Oct 2026 23:14:30 GMT IVION > Using IVION > Exploring Features and Functions > Managing Points of Interest (POIs) https://knowledge.navvis.com/docs/edit-poi-menu-options https://knowledge.navvis.com/docs/edit-poi-menu-options Our release format is major.minor.patch, which means:A major version increase will highlight changes that are not backwards-compatible. Minor version updates will introduce new features.Patch versions will be reserved for bug fixes and hotfixes.Version 6.0.11Release Date: August 27th, 2026ImprovedEnhanced overall stability and reliability.Version 6.0.10Release Date: August 11th, 2026FixedPoint cloud processing no longer omits points during filtering, ensuring complete output.Version 6.0.7Release ... Fri, 30 Oct 2026 13:56:52 GMT NavVis Desktop Processing https://knowledge.navvis.com/docs/navvis-mapping-changelog https://knowledge.navvis.com/docs/navvis-mapping-changelog Issue descriptionOnce data has been successfully processed with {{glossary.NavVis IVION Processing}}, the data needs to be transferred from Cloud Storage to Instance Storage. The procedure for transferring data is explained in Adding Processed Data to Dataset Management. However, if this process fails, use the following procedure.Note: For more reference see also What is the difference between Instance Storage and Cloud Storage in IVION?Troubleshooting Procedure1 Verify that you have enough inst ... Wed, 28 Oct 2026 10:23:15 GMT IVION Processing > Troubleshooting https://knowledge.navvis.com/docs/troubleshooting-a-failed-data-transfer-from-cloud-storage-to-instance-storage https://knowledge.navvis.com/docs/troubleshooting-a-failed-data-transfer-from-cloud-storage-to-instance-storage If your processed data lacks geometric accuracy, such as having curved, doubled or overlapping walls, sections that are misaligned with adjacent datasets, or distorted regions, this may be caused by SLAM drift that occurred during the processing phase.There isn't an straight forward method to resolve this, but the NavVis support team is available to assist. Typically, the support team can address the data quality problem within a few business days after receiving the necessary information/data. ... Wed, 28 Oct 2026 09:44:59 GMT IVION Processing > Troubleshooting https://knowledge.navvis.com/docs/support-for-fixing-processing-errors https://knowledge.navvis.com/docs/support-for-fixing-processing-errors IntroductionWhat's new, improved, and fixed in IVION.To be notified when we make software changes, improvements, and fixes, please subscribe to NavVis software release notifications using this link.Our release format is major.minor.patch, which means:A major version increase will highlight changes that are not backwards-compatible.Minor version updates will introduce new features.Patch versions will be reserved for bug fixes and hotfixes.Version 12.1.6Release Date: October 27th, 2026NewThe Backe ... Tue, 27 Oct 2026 12:40:51 GMT IVION https://knowledge.navvis.com/docs/navvis-ivion-changelog https://knowledge.navvis.com/docs/navvis-ivion-changelog The following section contains important safety information. Read it carefully and always adhere to the instructions shown here.IntroductionBefore using your NavVis VLX, read this article.ScopeThis document contains safety instructions notices for the NavVis VLX, also referred to as the device.Prerequisite KnowledgeThe user has a basic understanding of lidar and point cloud technology.DocumentationInformation on how to use the device and much more can be found at https://knowledge.navvis.com/Inf ... Tue, 27 Oct 2026 12:33:03 GMT NavVis Devices > NavVis VLX > Introduction https://knowledge.navvis.com/docs/safety https://knowledge.navvis.com/docs/safety Full declarations of conformity and relevant certificates are available on request from NavVis. Contact us at support@navvis.com.Statement of compliance with EU directivesNavVis GmbH declares that this product is in compliance with the essential requirements and other relevant provisions of Directives 2014/53/EU and 2011/65/EU, as applicable.The technical documentation as required by the Conformity Assessment procedure is kept at the following address:CompanyNavVis GmbHAddressBlutenburgstraße 18 ... Tue, 27 Oct 2026 11:14:01 GMT NavVis Devices > NavVis VLX > Declarations of Conformity https://knowledge.navvis.com/docs/declarations-of-conformity-1 https://knowledge.navvis.com/docs/declarations-of-conformity-1 It should be noted for NavVis VLX 2 and VLX 3 the batteries that come as standard with the device are IP-rated (water and dust resistance) in alignment with the device. These can only be purchased directly from NavVis, only NavVis batteries are waterproof. To purchase additional NavVis batteries for your device we recommend contacting your Account Manager.However, non-waterproof batteries can still be used with the device.Any V-mount type battery can be installed and used with the device, but th ... Thu, 22 Oct 2026 20:18:13 GMT NavVis Devices > NavVis VLX > Maintaining and Accessories > Accessories https://knowledge.navvis.com/docs/can-you-buy-your-own-v-mount-batteries-for-your-vlx https://knowledge.navvis.com/docs/can-you-buy-your-own-v-mount-batteries-for-your-vlx How to prevent upload/download issues with IVION when the device goes into sleep or is locked.Why do my uploads/downloads?When your computer goes into sleep mode, it enters a low-power state, and as a result, most of the processes running on your computer, including network activity and uploads/downloads, are paused or halted to conserve energy. Here’s why that could be causing your browser upload/download to fail:Network Connection Paused: In sleep mode, the computer may disconnect from the net ... Thu, 22 Oct 2026 09:52:43 GMT IVION > Troubleshooting https://knowledge.navvis.com/docs/how-to-prevent-uploaddownload-issues-with-navvis-ivion-when-the-device-goes-into-sleep-or-is-locked https://knowledge.navvis.com/docs/how-to-prevent-uploaddownload-issues-with-navvis-ivion-when-the-device-goes-into-sleep-or-is-locked Use the Mark & Measure tool to take measurements with centimetre precision in a site. Open it from the toolbar on the left side of the screen and its measurement tools with your saved measurements appear in a panel on the right.Note: You can measure in the 3D view (panorama or point clouds) or the 2D map. Press Esc at any time to cancel a measurement. Measurements are saved automatically if you have the Save measurements role.Measurement toolsSelect a measurement type from Free, Horizontal, or V ... Thu, 22 Oct 2026 09:45:26 GMT IVION > Using IVION > Exploring Features and Functions https://knowledge.navvis.com/docs/measurements https://knowledge.navvis.com/docs/measurements What's new, improved, and fixed in NavVis CLXOur release format is major.minor.patch, which means:A major version increase will highlight changes that are not backwards-compatible. Minor version updates will introduce new features.Patch versions will be reserved for bug fixes and hotfixes.Version 6.1.2Release Date: October 19th, 2026ImprovedSystem time now syncs automatically with network time when connected to the internet.Software update screen now provide a clearer update experience.Version 6 ... Tue, 20 Oct 2026 16:06:52 GMT NavVis Devices > NavVis CLX https://knowledge.navvis.com/docs/navvis-clx-changelog https://knowledge.navvis.com/docs/navvis-clx-changelog In a Site, select the View menu on the left. Make sure the Show Point cloud view is selected.To change the size of all points, press Alt (or Option) and scroll the mouse wheel forward to make the points larger, or scroll the mouse wheel backward to make the points smaller. Tue, 20 Oct 2026 14:15:45 GMT IVION > Using IVION > Exploring Features and Functions https://knowledge.navvis.com/docs/adjusting-point-size-in-point-cloud-mode https://knowledge.navvis.com/docs/adjusting-point-size-in-point-cloud-mode What's new, improved, and fixed in NavVis VLX.Our release format is major.minor.patch, which means:A major version increase will highlight changes that are not backwards-compatible. Minor version updates will introduce new features.Patch versions will be reserved for bug fixes and hotfixes.Version 6.1.1Release Date: October 19th, 2026FixedGeneral bug fixes and improvements.Version 6.0.13Release Date: October 7th, 2026FixedEnhanced overall stability and reliability in NavVis VLX 4 devices.Version ... Tue, 20 Oct 2026 13:00:06 GMT NavVis Devices > NavVis VLX https://knowledge.navvis.com/docs/changelog-2 https://knowledge.navvis.com/docs/changelog-2 What's new, improved, and fixed in NavVis MLXOur release format is major.minor.patch, which means:A major version increase will highlight changes that are not backwards-compatible. Minor version updates will introduce new features.Patch versions will be reserved for bug fixes and hotfixes.Version 6.1.1Release Date: October 19th, 2026FixedGeneral bug fixes and improvements.Version 6.0.12Release Date: September 3rd, 2026ImprovedTrigger distance can now be set up to 99 m.Trigger distance can now be ... Tue, 20 Oct 2026 12:59:46 GMT NavVis Devices > NavVis MLX https://knowledge.navvis.com/docs/navvis-mlx-system-software-changelog https://knowledge.navvis.com/docs/navvis-mlx-system-software-changelog IntroductionWhat's new, improved, and fixed in IVION Processing. IVION Processing releases are from IVION and they cover the IVION Processing web application, where you upload data, create processing tasks, and download results. System and Software Updates include updates from the processing engine that runs the SLAM, point cloud, and panorama steps behind the service and devices.To be notified when we make software changes, improvements, and fixes, please subscribe to NavVis software release no ... Tue, 20 Oct 2026 12:58:38 GMT IVION Processing https://knowledge.navvis.com/docs/navvis-ivion-processing-changelog https://knowledge.navvis.com/docs/navvis-ivion-processing-changelog