---
title: "Where can I see which of my NavVis devices are eligible for System Software updates"
slug: "where-can-i-see-which-of-my-navvis-devices-are-eligible-for-recent-navvis-system-software-updates"
description: "NavVis portal lists which NavVis devices are eligible for System Software updates, with serial number, credentials and license validity period. Only the Account Administrator can access it; applies to Desktop Processing v.2.11 and above."
tags: ["Troubleshooting VLX ", "G11", "G10", "G9", "FAQ"]
updated: 2025-01-27T10:48:37Z
published: 2025-01-27T10:48:37Z
canonical: "knowledge.navvis.com/where-can-i-see-which-of-my-navvis-devices-are-eligible-for-recent-navvis-system-software-updates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Where can I see which of my NavVis devices are eligible for recent NavVis System Software updates

*Applies to: NavVis Devices, Desktop Processing software v.2.11 and above*

See which of your NavVis devices are eligible for NavVis System Software updates in the [NavVis portal](https://support.navvis.com/licenses/system-software-licenses/). In this link, check the device's serial number, credentials, and the valid period of the licenses. Your NavVis device automatically sets up these license credentials and checks if they are valid (active) at every attempted software update.

Only a company's Account Administrator within the NavVis portal can access the license information about your NavVis devices. More information about the Account Administrator role and other user roles are detailed in [this article](https://knowledge.navvis.com/v1/docs/how-to-manage-user-roles-in-the-navvis-portal).