---
title: "Dataset uploaded to NavVis IVION is missing statistical data"
slug: "uploaded-dataset-is-missing-statistical-data"
tags: ["Cloud Processing Error", "Failed Processing", "NavVis IVION Processing", "Troubleshooting"]
updated: 2026-02-24T11:10:24Z
published: 2026-02-24T11:10:24Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Uploaded dataset is missing statistical data

## Issue description

This document contains information about missing data in the statistical data fields once you have uploaded your scanned content.

## Missing data in the columns and constant spinning wheel

Shown below is an example of missing data in the dataset columns of your IVION Cloud Processing instance. This is where you would normally find the statistics for **recorded at**, **panoramas**and **scanned area**. The columns are empty and the processing circle continually rotates.

![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/uploaded-dataset-is-missing-statistical-data-image-hemswea7.png)

### Why is the data missing?

This occurs when the final stages of processing a dataset has been unsuccessfully, calculating the statistics for the datasets are the last steps of the process. This can occur because the scanning device failed, maybe due to a hardware or power issue, in the final steps of saving.

### Can I still process my Dataset?

Yes. Even though the statistical data is missing, you can process this dataset as usual. This data is not necessary for post-processing and both the quality map as well as statistics will be recomputed after processing.

A dataset is a piece of a site, the result of a continuous recording with a NavVis mapping device or the result of an imported point cloud. Datasets can contain panoramic images and point clouds.