---
title: "The NavVis VLX User Interface displays incorrectly"
slug: "the-user-interface-not-displaying-correctly"
tags: ["Display Issue", "G10", "G11", "G9", "Installing Software", "Mapping", "Troubleshooting", "Ubuntu Settings"]
updated: 2026-04-15T12:45:20Z
published: 2026-04-15T12:45:20Z
canonical: "knowledge.navvis.com/the-user-interface-not-displaying-correctly"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The NavVis VLX User Interface not displaying correctly

## Issue description

The NavVis VLX screen does not display correctly. Text is misplaced and buttons cannot be clicked. Specifically, the Dataset naming screen displays incorrectly, as shown below. This issue is likely due to an update or changes in the Ubuntu UI settings.

![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/image-1704876549946.png)

## Troubleshooting procedure

1. Start up the NavVis VLX.
2. Click on the settings icon.
3. Click on **Exit** and exit the Mapping UI. You can now see the Ubuntu screen.
4. Click on the top left on **Activities.**
5. Search for and enter the Ubuntu **Settings.**

![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/vlx-the-user-interface-design-looks-messed-up-image-jg4oe5rz.png)
6. Enter the **Universal Access** tab.
7. Check whether **Large text** is ON. It should be OFF instead.

![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/vlx-the-user-interface-design-looks-messed-up-image-u3g51gcm.png)

A dataset is a piece of a site, the result of a continuous recording with a NavVis mapping device or the result of an imported point cloud. Datasets can contain panoramic images and point clouds.

User Interface