---
title: "I cannot use the NavGraph, but users with higher permissions can"
slug: "some-users-cannot-use-the-navgraph-2d-map-but-users-with-higher-permissions-can"
tags: ["Troubleshooting"]
updated: 2025-10-28T08:52:37Z
published: 2025-10-28T08:52:37Z
canonical: "knowledge.navvis.com/some-users-cannot-use-the-navgraph-2d-map-but-users-with-higher-permissions-can"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# I cannot use the NavGraph, but users with higher permissions can

## **Issue description**

I cannot use the NavGraph/ 2d map, but other users with higher permissions can.

### **Root cause**

The Bundle view option is not correctly set.

## **Troubleshooting Procedure**

Set the correct **View**option for the bundle to **Everyone**. Refer to [Make Content Public](https://knowledge.navvis.com/docs/make-content-public) for the procedure.

Bundles, specifically referred to as Alignment Bundles in NavVis IVION, are collections of related datasets that have been grouped together after being aligned. The primary purpose of creating an alignment bundle is to save the relative locations of these datasets to each other, enabling coordinated management and use within the system