--- title: "The User Interface" slug: "mlx-ui" description: "The NavVis MLX User Interface (UI) is a touch screen that manages all device features and functions. From this point in the User Guide, it will be referred to as the \"screen.\"" updated: 2026-04-21T13:41:58Z published: 2026-04-21T13:41:58Z --- > ## Documentation Index > Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt > Use this file to discover all available pages before exploring further. # The User Interface The User Interface (UI) is a touch screen that controls the features and functions of the device. From hereon in the User Guide we refer to it as the “screen”. ## Home screen The **Home Screen**displays the following: ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/image(234).png) - **Battery Status ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/mlx-ui-image-in0jefbn.png):**The battery icon indicates the charge level of the battery (the battery indicator turns red when the battery capacity drops below 20%). When the battery is empty, a warning indicator (!) is displayed on the battery icon to indicate it needs to be replaced, refer [here](/v1/docs/checking-and-charging-the-li-ion-batteries) for charging information. - **Flash Drive Status ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/mlx-ui-image-mjfxtft3.png):**The flash drive icon indicates how much storage space is used on the flash drive in percentage. - **Wi-Fi**![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/image(236).png)**:**Indicates the status and strength of the Wi-Fi signal. - **Help Button![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/mlx-ui-image-p2w1ivv9.png):**Provides guidance on how to use NavVis MLX and get technical support, refer [here](/v1/docs/navvis-mlx-help-menu) for more information. - **Settings Button ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/mlx-ui-image-300efqvv.png):**Tap here to adjust the system volume and camera settings, gain access to log information, and more, refer [here](/v1/docs/navvis-mlx-settings)for more information. - **New Dataset ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/mlx-ui-image-nxwrkrq0.png)** **:**Tap here to create a new dataset, refer [here](https://knowledge.navvis.com/docs/creating-a-new-dataset)for more information. - **Datasets ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/mlx-ui-image-ajp7rcym.png):**Tap here to preview the datasets recorded datasets, refer [here](/v1/docs/finish-scanning-2#previewing-datasets) for more information. ## NavVis MLX Help Menu From the NavVis MLX Home screen, tap the Help Button ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/navvis-mlx-help-menu-image-xpy36m6i.png) at the top right of the screen to open the help menu. The following menu options are available: - About this MLX. - Remote Support. - Save Logs. - Tutorial. ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/navvis-mlx-help-menu-image-6uj5edpe.png) ### About MLX From the **About MLX**screen, you can check the following: - The NavVis System Software version installed on the NavVis MLX. The version number indicates the official release, while the software packages it depends on are numbered independently. - The calibration version. - The date when this device was last calibrated, in the format dd.mm.yyyy. - Check for a [software update](https://knowledge.navvis.com/docs/updating-the-navvis-device-system-software-1) and install the update to the device. ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/navvis-mlx-help-menu-image-t0y6loqt.png) ### Contacting NavVis Contact NavVis Support with a precise description of the problem. 1. From the Help screen, click **Remote support**. 2. Contact NavVis Support using one of the following methods: - Email: support@navvis.com - Call: - **+49 89 208 04 04 05** for support in English and German - **+1 332 217 2420** for support in English (North America only) ### Remote Support It is often beneficial for the NavVis support team to remotely connect to your device for a deeper investigation and to check if there is a software or hardware issue on your NavVis device. To start a remote support session: - Connect the device to the ethernet by inserting the supplied USB-C-to-Ethernet-Adapter into the USB-C port. ![A person connects a cable to a device's compartment for charging or data transfer.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/_8XL9791.JPG) - Make sure the Li-Ion Battery is fully charged. - From the **Help**screen, click **Remote Support**. - Click the **Remote support** button. The TeamViewer instance will launch on the screen. - Provide the device specific ID and password shown in this window to NavVis technical support. ## Accessing Tutorials To access the tutorials, which describe best practices when using the NavVis MLX, perform the following steps: 1. From the **Help** screen, tap **Tutorial**. 2. From the **Tutorial overview** screen, tap one of the following tutorials: - Performing loop closures. - Optimizing point cloud capture. - Capturing panoramic images. - Capturing control points. To access further information about NavVis MLX best practices, tap **Read more**and scan the QR code. The NavVis MLX starter training opens. Tap **OK**to close the QR screen. ![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/navvis-mlx-help-menu-image-gmk0ua28.png) --- ### FAQ #### What is the User Interface (UI) of the device? The User Interface (UI) is a touch screen that controls the features and functions of the device. #### What does the Home Screen display? The Home Screen displays battery status, flash drive status, a help button, settings button, new dataset option, and recorded datasets. #### How can I check the battery status? The battery icon on the Home Screen indicates the charge level, turning red when below 20%, and shows a warning indicator when empty. #### What settings can I adjust from the Settings Screen? From the Settings Screen, you can adjust sound, update the system, change user credentials, and access advanced settings. #### Is there a help option available on the device? Yes, the Help Screen provides guidance on using the device, remote support, and access to online tutorials. #### Can I create a new dataset from the Home Screen? Yes, you can tap the 'New Dataset' option on the Home Screen to create a new dataset. #### What information can I find in the 'About this Device' section? You can find the system software version, calibration version, calibration date, and check for software updates. #### Is it possible to save logs for troubleshooting? Yes, you can save internal system logs that will help troubleshoot issues when working with NavVis Support. #### Can I exit the application from the Settings Screen? Yes, there is an option to exit the application from the advanced settings in the Settings Screen.