---
title: "“Indoor Maps: Missing” Error"
slug: "indoor-maps-missing-error"
updated: 2025-02-06T14:31:19Z
published: 2025-02-06T14:31:19Z
canonical: "knowledge.navvis.com/indoor-maps-missing-error"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# “Indoor Maps: Missing” Error

## Issue Description

The following error message is displayed:

![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/image(52).png)

## Troubleshooting procedure

If the error "Indoor Maps: missing” is displayed, [generate the map within NavVis IVION](https://knowledge.navvis.com/docs/generating-maps).

Drag down the list to refresh the **Site List View** or close the site list view and re-open it:

- Go back to instance view and select the instance again.
- If there are no other loadable sites on any instance, close the app and re-open it.
- If there is a loadable site available: go to that site and then navigate back.