---
title: "How to Set Up NavVis Remote Support from Ubuntu"
slug: "how-to-set-up-navvis-remote-support-from-ubuntu"
description: "Connect a device for NavVis Remote Support from the Ubuntu operating system when its screen is not working correctly. Turn the device on and connect it to a stable network via ethernet, Wi-Fi, or hotspot first; video walkthrough."
tags: ["G11", "G10", "G9", "How to video"]
updated: 2024-04-11T10:56:24Z
published: 2024-04-11T10:56:24Z
canonical: "knowledge.navvis.com/how-to-set-up-navvis-remote-support-from-ubuntu"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set Up NavVis Remote Support from Ubuntu

If the screen of your device is not working correctly, this video shows you how to connect your device for remote support from the Ubuntu operating system.

## Pre-requisites

Turn on your device and ensure that it is connected to a stable network via ethernet, Wi-Fi, or hotspot.

## Procedure

[How to Set Up NavVis Remote Support from Ubuntu](https://player.vimeo.com/video/892251141?h=fa7674ea8a&badge=0&autopause=0&player_id=0&app_id=58479)

## Further support

If you still require further support, please contact support on [support@navvis.com](mailto:support@navvis.com).