---
title: "Reporting Map Issues in NavVis IVION"
slug: "how-to-improve-or-report-a-problem-with-the-underlying-map"
description: "NavVis IVION uses our partner Mapbox to provide maps. When you notice an issue with the underlying maps, it is quickest to report this issue directly to mapbox."
tags: ["How to ...", "Troubleshooting"]
updated: 2026-09-29T13:25:31Z
published: 2026-09-29T13:25:31Z
canonical: "knowledge.navvis.com/how-to-improve-or-report-a-problem-with-the-underlying-map"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reporting Map Issues in IVION

## Introduction

### Purpose

IVION uses our partner Mapbox to provide maps. When you notice an issue with the underlying maps, it is quickest to report this issue directly to mapbox.

### Scope

This procedure applies to IVION.

## Procedure

1. Navigate to [https://labs.mapbox.com/contribute/#/](https://labs.mapbox.com/contribute/#/).
2. Search for the area with the problem.
3. Zoom in on the map until a pin appears, allowing you to specify the location of your contribution.
4. Fill out and submit the mapbox form. It should look similar to the example below.

![](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/how-to-improve-or-report-a-problem-with-the-underlying-map-image-qujhymro.png?sv=2026-02-06&spr=https&st=2026-10-15T07%3A41%3A06Z&se=2026-10-15T08%3A41%3A06Z&sr=c&sp=r&sig=KxKDezdFzUfadjVCENpp3xWFaMRx8eim5T2fmETYcxM%3D)