---
title: "How to Access and Download Calibration Certificates"
slug: "how-to-access-and-download-calibration-certificates"
description: "Calibration certificates for a NavVis device are downloaded from the NavVis Portal under My NavVis / Manage NavVis System Software Licenses. Locate the device by its serial number, then select Download Calibration Certificate."
updated: 2025-09-23T12:21:49Z
published: 2025-09-23T12:21:49Z
canonical: "knowledge.navvis.com/how-to-access-and-download-calibration-certificates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Access and Download Calibration Certificates

## Introduction

Perform the following steps to download the calibration certificate for your NavVis device from the NavVis Portal.

### Pre-requisites

Access to NavVis Portal

## Procedure

1. Log into the NavVis Portal
  1. Navigate to the NavVis Portal [(Home · NavVis Portal)](https://support.navvis.com/).
  2. Enter your NavVis account credentials to log in. ![NavVis Knowledge Base homepage featuring a smiling worker and sign-in option.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif.png?sv=2026-02-06&spr=https&st=2026-10-14T08%3A08%3A23Z&se=2026-10-14T09%3A08%3A23Z&sr=c&sp=r&sig=NLlTCl8egP%2BmG53vZqs2e%2FCXsiBQdt8dqh2QLBX2wKo%3D)

2. Open the System Software Licenses

1. Click on **My NavVis** in the portal. ![NavVis Knowledge Base page featuring a user with a scanning device and navigation options.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif2.png?sv=2026-02-06&spr=https&st=2026-10-14T08%3A08%3A23Z&se=2026-10-14T09%3A08%3A23Z&sr=c&sp=r&sig=NLlTCl8egP%2BmG53vZqs2e%2FCXsiBQdt8dqh2QLBX2wKo%3D)
2. Select **Manage NavVis System Software Licenses** from the menu. ![NavVis Knowledge Base page highlighting software license management options for users.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif3.png?sv=2026-02-06&spr=https&st=2026-10-14T08%3A08%3A23Z&se=2026-10-14T09%3A08%3A23Z&sr=c&sp=r&sig=NLlTCl8egP%2BmG53vZqs2e%2FCXsiBQdt8dqh2QLBX2wKo%3D)

3. Download the Calibration Certificate

1. Locate the device using its serial number.
2. Click on the drop-down icon on the far right. ![System software licenses for devices G10-251 and G10-218 with active status.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif4.png?sv=2026-02-06&spr=https&st=2026-10-14T08%3A08%3A23Z&se=2026-10-14T09%3A08%3A23Z&sr=c&sp=r&sig=NLlTCl8egP%2BmG53vZqs2e%2FCXsiBQdt8dqh2QLBX2wKo%3D)
3. Select "Download Calibration Certificate" to initiate the download. ![Table displaying system software licenses with a download option for calibration certificates.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif5.png?sv=2026-02-06&spr=https&st=2026-10-14T08%3A08%3A23Z&se=2026-10-14T09%3A08%3A23Z&sr=c&sp=r&sig=NLlTCl8egP%2BmG53vZqs2e%2FCXsiBQdt8dqh2QLBX2wKo%3D)