--- title: "How to Access and Download Calibration Certificates" slug: "how-to-access-and-download-calibration-certificates-1" updated: 2025-09-23T12:21:49Z published: 2025-09-23T12:21:49Z canonical: "knowledge.navvis.com/how-to-access-and-download-calibration-certificates-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt > Use this file to discover all available pages before exploring further. # How to Access and Download Calibration Certificates ## Introduction Perform the following steps to download the calibration certificate for your NavVis device from the NavVis Portal. ### Pre-requisites Access to NavVis Portal ## Procedure 1. Log into the NavVis Portal 1. Navigate to the NavVis Portal [(Home ยท NavVis Portal)](https://support.navvis.com/). 2. Enter your NavVis account credentials to log in. ![NavVis Knowledge Base homepage featuring a smiling worker and sign-in option.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif.png) 2. Open the System Software Licenses 1. Click on **My NavVis** in the portal. ![NavVis Knowledge Base page featuring a user with a scanning device and navigation options.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif2.png) 2. Select **Manage NavVis System Software Licenses** from the menu. ![NavVis Knowledge Base page highlighting software license management options for users.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif3.png) 3. Download the Calibration Certificate 1. Locate the device using its serial number. 2. Click on the drop-down icon on the far right. ![System software licenses for devices G10-251 and G10-218 with active status.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif4.png) 3. Select "Download Calibration Certificate" to initiate the download. ![Table displaying system software licenses with a download option for calibration certificates.](https://cdn.document360.io/bf174766-fa1a-4fe1-a4d7-b1db1e7cb996/Images/Documentation/certif5.png)