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Help and Assistance
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NavVis VLX Help Menu
From the NavVis VLX home screen, tap the Help button at the top right of the screen to open the help menu. The following menu options are available: About this VLX Remote Support Save Logs Tutorial About this VLX From ...
Updated on : 24 Apr 2024
Log Files
Support engineers might require log files for troubleshooting. Send these log files to support@navvis.com for analysis when reporting an issue. Types of Log Files There are two types of log files: Dataset -specific log files Global (datas...
Updated on : 24 Apr 2024
Repairing your NavVis device
Introduction Problem description The following procedure should be used when you need a repair of your NavVis device. Scope This procedure is not applicable to the NavVis M3 which has been discontinued. Repair procedure 1 Contact support You ...
Updated on : 15 Feb 2024
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