---
title: "e57 upload fails with Error E57_ERROR_BAD_FILE_LENGTH"
slug: "e57-upload-fails-with-error-e57-error-bad-file-length"
tags: ["Error message"]
updated: 2025-11-05T15:22:07Z
published: 2025-11-05T15:22:07Z
---

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# e57 upload fails with Error E57_ERROR_BAD_FILE_LENGTH

## Introduction

### Problem description

The following error displays:

```plaintext
[ERROR]: **** Got an e57 exception: size in file header not same as actual
(E57_ERROR_BAD_FILE_LENGTH)
```

## Troubleshooting procedure

Split the Point cloud into smaller files then try to reupload, refer to [Creating a Processing Task](/v1/docs/processing-tasks-1#crop-datasets-before-processing)

A three-dimensional representation of an environment, made up of many points. A point is defined by x, y and z coordinates, and it may or may not contain RGB, an intensity value, and normals.