---
title: "Cleaning the Shipping Case"
slug: "cleaning-the-shipping-case"
description: "Regularly clean the Shipping Case and Backpack to prevent damage to your device. Vacuum the interior, wipe the exterior with a damp cloth, and ensure everything is securely stored."
updated: 2025-04-08T09:04:30Z
published: 2025-04-08T09:04:30Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cleaning the Shipping Case

If dirt and dust get inside the Shipping Case or backpack it may damage the device. Clean both regularly to prevent this.

1. Empty the Shipping Case and Backpack. Remove the device and all the equipment. Put them in a safe place.
2. Clean the foam. Use a vacuum cleaner with a head for cleaning upholstery to clean the inside the Shipping Case and the Backpack.
3. Clean the outside of the Shipping Case and Backpack Wet a clean cloth with a small amount of mildly soapy water. Wipe the outside until they are clean. Rinse with a damp cloth and wipe dry. Do not apply water directly to the outside of the Shipping Box.
4. Refill the Shipping box and Backpack. Return the device and the equipment into the Shipping Case and the Backpack.