---
title: "Admin Roles in NavVis IVION"
slug: "admin-roles"
description: "Explore the three admin roles in NavVis: Instance Admin, Global Admin, and Site Admin, and learn how they manage user permissions and instances."
tags: ["Admin Roles", "Global Admin", "Instance Admin"]
updated: 2026-05-29T10:32:12Z
published: 2026-05-29T10:32:12Z
canonical: "knowledge.navvis.com/admin-roles"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.navvis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Admin Roles

There are three admin roles:

## Instance Admin

An instance admin has the same rights as a global admin, but can additionally access the NavVis Cloud instance [management dashboard](https://iv.navvis.com/instances/slots) where they can create, activate, and remove instances. The instance admin can be the same as the global admin or the instance admin can assign another global admin. If you are using Enterprise or an on-premise installation, this role is not applicable.

## Global Admin

A global admin is the manager of an instance and has access to all Sites and site content. A global admin can add, delete and edit users, and can assign site and global admins.

## Site Admin

A site admin has full access to their sites' content and can manage user permissions for the specific sites they are assigned to. A user can be a site admin of multiple sites.

Learn more about user roles in [Managing User Groups](/v1/docs/managing-user-groups).

## What is the difference between an Instance and a Site?

- **Instance:** An instance is an individual copy of the NavVis IVION software running on the NavVis IVION Cloud server, which you can open through a dedicated URL. In one instance, you can have multiple sites.
- **Site:**A site is a grouping of Datasets and users. Datasets are added to an individual site, and each site has specific user permissions and a unique URL. The processing and set up workflows take place at the site level and datasets cannot be moved between sites afterwards.

## Best Practices for Assigning Admin Roles

There is no hard limit on the number of users who can hold an admin role in NavVis IVION. However, keeping admin numbers proportional to actual management needs is recommended for both security and licensing reasons.

Limit Global Admins to trusted users — Global Admins have full instance-level control, including managing users, settings, and subscriptions. Assigning this role broadly increases security risk.

Site Admins can be assigned more widely — since their permissions are scoped to specific sites, the risk is lower.

Admin group participants utilize license seats — individuals assigned to any group, including admin groups, contribute to your licensed user cap. Guest users in the "Everyone" group are excluded.

---

### FAQ

#### What admin roles are available in NavVis?

There are three main admin roles: Instance Admin, Global Admin, and Site Admin.

#### What is the role of an Instance Admin?

An Instance Admin has full access to the NavVis Cloud instance management dashboard and can create, activate, and remove instances.

#### What responsibilities does a Global Admin have?

A Global Admin manages the entire instance, accessing all sites and content, and can add, remove, and edit users.

#### What can a Site Admin do?

A Site Admin manages content and user permissions for specific sites they are assigned to and can be a Site Admin for multiple sites.

#### Can a user hold multiple admin roles?

Yes, a user can hold multiple roles, such as being both a Global Admin and a Site Admin.

#### Can an Instance Admin assign other admins?

Yes, an Instance Admin can assign another user as a Global Admin.

#### Where can I find more information about user roles?

For detailed role management instructions, refer to the Managing User Groups documentation in the NavVis support materials.

#### Is there a limit on the number of users who can hold an admin role?

There is no hard limit, but it is recommended to keep admin numbers proportional to actual management needs.

#### Are Global Admins allowed to manage user permissions?

Yes, Global Admins can add, delete, and edit users, as well as assign site and global admin roles.

Site refers to a complex of one or more buildings displayed in a NavVis IVION instance. For example, the Munich Airport would be one site. An instance can contain multiple sites. Each site consists of one or more datasets.